claude-code - 💡(How to fix) Fix [BUG] Virtualization is not available Claude's workspace requires Virtual Machine Platform, but the virtualization service isn't responding. Restart your computer to resolve this. [1 comments, 2 participants]

Official PRs (…)
ON THIS PAGE

Recommended Tools

×6

Utilities matched from this issue’s tags and category — try them while you read without losing context.

GitHub issue graph ai analysis

Paste a GitHub issue URL. We fetch that issue, discover linked issues from bodies/comments/timeline, collect linked pull requests, and produce a structured English report.

The report is written in English Markdown for sharing and archival.

Helpful · Quick feedback

Loading…
GitHub stats
anthropics/claude-code#47893Fetched 2026-04-15 06:39:18
View on GitHub
Comments
1
Participants
2
Timeline
5
Reactions
0
Timeline (top)
labeled ×4commented ×1

Error Message

Error Messages/Logs

Code Example

Virtualization is not available
Claude's workspace requires Virtual Machine Platform, but the virtualization service isn't responding. Restart your computer to resolve this.
RAW_BUFFERClick to expand / collapse

Preflight Checklist

  • I have searched existing issues and this hasn't been reported yet
  • This is a single bug report (please file separate reports for different bugs)
  • I am using the latest version of Claude Code

What's Wrong?

Virtualization is not available Claude's workspace requires Virtual Machine Platform, but the virtualization service isn't responding. Restart your computer to resolve this.

What Should Happen?

Virtualization is not available Claude's workspace requires Virtual Machine Platform, but the virtualization service isn't responding. Restart your computer to resolve this.

Error Messages/Logs

Virtualization is not available
Claude's workspace requires Virtual Machine Platform, but the virtualization service isn't responding. Restart your computer to resolve this.

Steps to Reproduce

<img width="1366" height="768" alt="Image" src="https://github.com/user-attachments/assets/789e7702-de54-4bd8-b87e-1565e56acdd0" />

Claude Model

Opus

Is this a regression?

Yes, this worked in a previous version

Last Working Version

No response

Claude Code Version

opus 4.6

Platform

Anthropic API

Operating System

Windows

Terminal/Shell

Windows Terminal

Additional Information

Virtualization is not available Claude's workspace requires Virtual Machine Platform, but the virtualization service isn't responding. Restart your computer to resolve this.

extent analysis

TL;DR

Restarting the computer may resolve the virtualization service issue, as suggested by the error message.

Guidance

  • Verify that Virtual Machine Platform is enabled in Windows features, as it is required for Claude's workspace.
  • Check the BIOS settings to ensure that virtualization is enabled, as some systems may have it disabled by default.
  • If restarting the computer does not resolve the issue, try disabling and re-enabling the Virtual Machine Platform feature to see if it resolves the problem.
  • Consider checking for any Windows updates, as they may include fixes for virtualization-related issues.

Notes

The issue seems to be related to the virtualization service not responding, and the error message suggests restarting the computer as a potential solution. However, the root cause of the issue is unclear, and further investigation may be needed to determine the underlying problem.

Recommendation

Apply workaround: Restart the computer and check if the virtualization service is responding, as this is the suggested solution by the error message.

Vote matrix · Quick signals

Works
Did the solution work? Tap to confirm.
Easy Fix
Was it a quick fix?
Time Saver
Did it save you time?
Blocking
Was it severely blocking?
Common Issue
Are others likely hitting this too?
Flaky / Intermittent
Is it intermittent?
Verified / Reproducible
Can you reproduce it reliably?
Loading…

Still need to ship something?

×6

Another batch ranked right after the header list — different links, same matching logic.

Back to top recommendations

TRENDING

claude-code - 💡(How to fix) Fix [BUG] Virtualization is not available Claude's workspace requires Virtual Machine Platform, but the virtualization service isn't responding. Restart your computer to resolve this. [1 comments, 2 participants]