claude-code - 💡(How to fix) Fix [BUG] WebSearch tool failing with model access error (claude-haiku-4-5-20251001) [2 comments, 2 participants]

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anthropics/claude-code#56280Fetched 2026-05-06 06:32:20
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Error Message

Title: WebSearch tool failing with model access error (claude-haiku-4-5-20251001) The WebSearch tool has stopped working. Whenever I attempt a search, the tool returns a system error instead of search results. This started Error Message: 3. The tool returns the model access error listed above. The WebSearch tool has stopped working. Whenever I attempt a search, the tool returns a system error instead of search results. This started

Error Messages/Logs

model access error (claude-haiku-4-5-20251001) 3. The tool returns the model access error listed above.

Code Example

model access error (claude-haiku-4-5-20251001)
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Preflight Checklist

  • I have searched existing issues and this hasn't been reported yet
  • This is a single bug report (please file separate reports for different bugs)
  • I am using the latest version of Claude Code

What's Wrong?


Title: WebSearch tool failing with model access error (claude-haiku-4-5-20251001)

Description:
The WebSearch tool has stopped working. Whenever I attempt a search, the tool returns a system error instead of search results. This started
happening on May 4th, 2026, though it was working fine the previous week.

Error Message:
There's an issue with the selected model (claude-haiku-4-5-20251001). It may not exist or you may not have access to it. Run /model to pick a different model.

Steps to Reproduce:

  1. Ask Claude to perform a web search (e.g., "What are the top news items for today?").
  2. The WebSearch tool is called.
  3. The tool returns the model access error listed above.

What Should Happen?

The WebSearch tool has stopped working. Whenever I attempt a search, the tool returns a system error instead of search results. This started
happening on May 4th, 2026, though it was working fine the previous week.

Error Messages/Logs

model access error (claude-haiku-4-5-20251001)

Steps to Reproduce

Steps to Reproduce:

  1. Ask Claude to perform a web search (e.g., "What are the top news items for today?").
  2. The WebSearch tool is called.
  3. The tool returns the model access error listed above.

Claude Model

None

Is this a regression?

Yes, this worked in a previous version

Last Working Version

2.1.128 (Claude Code)

Claude Code Version

2.1.128 (Claude Code)

Platform

Anthropic API

Operating System

Other Linux

Terminal/Shell

Other

Additional Information

This was working just fine last week

extent analysis

TL;DR

The WebSearch tool may be failing due to an issue with the selected model, and switching to a different model might resolve the problem.

Guidance

  • Verify that the model claude-haiku-4-5-20251001 exists and is accessible by running the /model command to check available models.
  • Try selecting a different model using the /model command to see if the issue persists.
  • Check if there were any changes or updates to the Anthropic API or Claude Code that might have affected model access.
  • Review the error message and logs to ensure that the issue is indeed related to model access and not a different problem.

Example

No code snippet is provided as the issue seems to be related to model access and configuration rather than code.

Notes

The fact that this was working in a previous version and stopped working on May 4th, 2026, suggests that there might have been a change or update that caused the issue. However, without more information about the changes or updates, it's difficult to provide a more specific solution.

Recommendation

Apply workaround: Try selecting a different model to see if the issue resolves, as the current model claude-haiku-4-5-20251001 may not be accessible or may have been deprecated.

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