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claude-code - 💡(How to fix) Fix [BUG] Where did my money go [1 comments, 1 participants]

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anthropics/claude-code#57885•Fetched 2026-05-11 03:22:50
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MatthewDoyleGHMatthewDoyleGH
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Error Message

Error Messages/Logs

Root Cause

When I queried this the claude agent helpfully told me it was unlikely that I had used this in 10 mins, but it didn't matter as under the t&cs it didn't matter, because the system said it was used it was used.

Code Example

No terror logs.  just gone

Unhelpfully the usage logs are not available on Max. Although the AI agent helpfully suggests numerous times I look the logs for those 10 mins, and then told me they were not available for Mac just for teams. 

The told me again I should look ash then logs for those 10 mins, only to then say I couldn't see it for max only for teams
RAW_BUFFERClick to expand / collapse

Preflight Checklist

  • I have searched existing issues and this hasn't been reported yet
  • This is a single bug report (please file separate reports for different bugs)
  • I am using the latest version of Claude Code

What's Wrong?

This morning at 8:50 I added £40.50 ($50USD) of credit to my Max account. Within 10 mins while I was making breakfast it was gone. Used!

When I queried this the claude agent helpfully told me it was unlikely that I had used this in 10 mins, but it didn't matter as under the t&cs it didn't matter, because the system said it was used it was used.

What Should Happen?

I shoudl get the credit too use It should not disappear

Error Messages/Logs

No terror logs.  just gone

Unhelpfully the usage logs are not available on Max. Although the AI agent helpfully suggests numerous times I look the logs for those 10 mins, and then told me they were not available for Mac just for teams. 

The told me again I should look ash then logs for those 10 mins, only to then say I couldn't see it for max only for teams

Steps to Reproduce

Add money and watch it disappear

Claude Model

Opus

Is this a regression?

Yes, this worked in a previous version

Last Working Version

No response

Claude Code Version

latest

Platform

Anthropic API

Operating System

macOS

Terminal/Shell

Terminal.app (macOS)

Additional Information

Can I have my credits?

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#api#ISR setup#authentication setup#request error#file not found

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