claude-code - 💡(How to fix) Fix [BUG] Windows 11 build 26200 - MSIX package stuck in Servicing state, cannot install Cowork

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Error Message

Error on removal: 0x80073CFA Error on install: 0x80073D28 2026/05/30 11:48:01.168216 ERROR dialog (with log path): Administrator access is required to install Claude with full features. You can try again or install without Cowork. 2026/05/30 13:39:40.225683 proxy: WinHttpGetProxyForUrl("https://api.anthropic.com/api/desktop/win32/x64/msix/latest/redirect"): winapi error #12180 2026/05/30 13:39:40.652772 proxy: WinHttpGetProxyForUrl("https://downloads.claude.ai/releases/win32/x64/1.9659.2/Claude-390d6ca38de808ca81aeccd2945d9c8be800f47d.msix"): winapi error #12180 2026/05/30 13:40:10.570807 ERROR dialog (opening log): Installation failed: AddPackage failed: AddPackage failed with HRESULT 0x80073D28 2026/05/30 13:40:21.933757 ERROR dialog (with log path): Administrator access is required to install Claude with full features. You can try again or install without Cowork.

Error Messages/Logs

2026/05/30 11:48:01.168216 ERROR dialog (with log path): Administrator access is required to install Claude with full features. You can try again or install without Cowork. 2026/05/30 13:39:40.225683 proxy: WinHttpGetProxyForUrl("https://api.anthropic.com/api/desktop/win32/x64/msix/latest/redirect"): winapi error #12180 2026/05/30 13:39:40.652772 proxy: WinHttpGetProxyForUrl("https://downloads.claude.ai/releases/win32/x64/1.9659.2/Claude-390d6ca38de808ca81aeccd2945d9c8be800f47d.msix"): winapi error #12180 2026/05/30 13:40:10.570807 ERROR dialog (opening log): Installation failed: AddPackage failed: AddPackage failed with HRESULT 0x80073D28 2026/05/30 13:40:21.933757 ERROR dialog (with log path): Administrator access is required to install Claude with full features. You can try again or install without Cowork.

4. All subsequent installation attempts fail with the same error

Code Example

Please share this log with us.
2026/05/30 11:48:01.168216 Elevated process exited with code 1
2026/05/30 11:48:01.168216 Elevation failed: elevated installer exited with code 1
2026/05/30 11:48:01.168216 ERROR dialog (with log path): Administrator access is required to install Claude with full features. You can try again or install without Cowork.
2026/05/30 13:39:40.142444 Log file: C:\Users\sharo\AppData\Local\Temp\ClaudeSetup.log
2026/05/30 13:39:40.153779 === Claude Setup 390d6ca38de808ca81aeccd2945d9c8be800f47d started ===
2026/05/30 13:39:40.154287 AllowAllTrustedApps not found (sideloading assumed enabled): The system cannot find the file specified.
2026/05/30 13:39:40.154287 Windows edition: Core
2026/05/30 13:39:40.154806 Windows version: 10.0.26200
2026/05/30 13:39:40.154806 Native arch: x64
2026/05/30 13:39:40.154806 Elevation type: Limited
2026/05/30 13:39:40.154806 Is elevated: false
2026/05/30 13:39:40.154806 Sideloading enabled: true
2026/05/30 13:39:40.154806 S Mode: false
2026/05/30 13:39:40.154806 Conflicting service: false
2026/05/30 13:39:40.154806 Running in non-elevated context
2026/05/30 13:39:40.154806 User can elevate — installing MSIX directly
2026/05/30 13:39:40.178825 Splash: 400x300, 8 frame(s), animated=true
2026/05/30 13:39:40.178825 System DPI: 120 (scale: 125%)
2026/05/30 13:39:40.211807 MSIX URL: https://api.anthropic.com/api/desktop/win32/x64/msix/latest/redirect
2026/05/30 13:39:40.212333 Downloading MSIX to C:\Users\sharo\AppData\Local\Temp\Claude-4067180412.msix
2026/05/30 13:39:40.225683 proxy: WinHttpGetProxyForUrl("[https://api.anthropic.com/api/desktop/win32/x64/msix/latest/redirect"](https://api.anthropic.com/api/desktop/win32/x64/msix/latest/redirect%22)): winapi error #12180
2026/05/30 13:39:40.652772 proxy: WinHttpGetProxyForUrl("[https://downloads.claude.ai/releases/win32/x64/1.9659.2/Claude-390d6ca38de808ca81aeccd2945d9c8be800f47d.msix"](https://downloads.claude.ai/releases/win32/x64/1.9659.2/Claude-390d6ca38de808ca81aeccd2945d9c8be800f47d.msix%22)): winapi error #12180
2026/05/30 13:39:46.818407 Download progress: 10% (22035744 / 220354768 bytes)
2026/05/30 13:39:55.450736 Download progress: 20% (44072624 / 220354768 bytes)
2026/05/30 13:40:01.323566 Download progress: 30% (66108368 / 220354768 bytes)
2026/05/30 13:40:02.505521 Download progress: 40% (88145248 / 220354768 bytes)
2026/05/30 13:40:03.264411 Download progress: 50% (110180992 / 220354768 bytes)
2026/05/30 13:40:04.096699 Download progress: 60% (132217872 / 220354768 bytes)
2026/05/30 13:40:05.097671 Download progress: 70% (154253616 / 220354768 bytes)
2026/05/30 13:40:06.309827 Download progress: 80% (176306880 / 220354768 bytes)
2026/05/30 13:40:07.377739 Download progress: 90% (198326240 / 220354768 bytes)
2026/05/30 13:40:08.785094 Download progress: 100% (220354768 / 220354768 bytes)
2026/05/30 13:40:08.786283 Download complete: 220354768 bytes, SHA256: 6d4f20c8ff5d724bcfe43121e050ac9ee711ecfe82e6f00790a6fb97e6db2b8d
2026/05/30 13:40:08.786891 Download complete
2026/05/30 13:40:08.796718 Self-elevating: C:\Users\sharo\Downloads\Claude Setup (2).exe --elevated --msix-path "C:\Users\sharo\AppData\Local\Temp\Claude-4067180412.msix" --log-path "C:\Users\sharo\AppData\Local\Temp\ClaudeSetup.log"
2026/05/30 13:40:08.952382 Waiting for elevated process to complete...
2026/05/30 13:40:08.970394 Log file: C:\Users\sharo\AppData\Local\Temp\ClaudeSetup.log
2026/05/30 13:40:08.982858 === Claude Setup 390d6ca38de808ca81aeccd2945d9c8be800f47d started ===
2026/05/30 13:40:08.983385 AllowAllTrustedApps not found (sideloading assumed enabled): The system cannot find the file specified.
2026/05/30 13:40:08.983385 Windows edition: Core
2026/05/30 13:40:08.984558 Windows version: 10.0.26200
2026/05/30 13:40:08.984558 Native arch: x64
2026/05/30 13:40:08.984558 Elevation type: Full
2026/05/30 13:40:08.984558 Is elevated: true
2026/05/30 13:40:08.984558 Sideloading enabled: true
2026/05/30 13:40:08.984558 S Mode: false
2026/05/30 13:40:08.984558 Conflicting service: false
2026/05/30 13:40:08.984558 Running in elevated context
2026/05/30 13:40:08.984558 Installing MSIX from C:\Users\sharo\AppData\Local\Temp\Claude-4067180412.msix (all-users: false)
2026/05/30 13:40:09.009918 Splash: 400x300, 8 frame(s), animated=true
2026/05/30 13:40:09.009918 System DPI: 120 (scale: 125%)
2026/05/30 13:40:09.037363 Verifying Authenticode signature on C:\Users\sharo\AppData\Local\Temp\Claude-4067180412.msix
2026/05/30 13:40:09.710033 WinVerifyTrust: MSIX signature is valid
2026/05/30 13:40:10.013251 Signature verified: MSIX signer matches bootstrapper
2026/05/30 13:40:10.024155 Squirrel process prefix: c:\users\sharo\appdata\local\anthropicclaude\
2026/05/30 13:40:10.024155 Checking for running Squirrel Claude processes...
2026/05/30 13:40:10.029268 No Squirrel Claude processes found
2026/05/30 13:40:10.029268 Checking for existing Claude MSIX packages...
2026/05/30 13:40:10.059820 Removing (user): Claude_1.9659.2.0_x64__pzs8sxrjxfjjc
2026/05/30 13:40:10.066936 WARNING: Remove failed for Claude_1.9659.2.0_x64__pzs8sxrjxfjjc: RemovePackage failed with HRESULT 0x80073CFA
2026/05/30 13:40:10.066936 Installing MSIX: C:\Users\sharo\AppData\Local\Temp\Claude-4067180412.msix
2026/05/30 13:40:10.067623 Extracted family name from MSIX manifest: Claude_pzs8sxrjxfjjc
2026/05/30 13:40:10.067623 Standard install (not split-account), using AddPackage
2026/05/30 13:40:10.067623 Installing via AddPackage (current-user)...
2026/05/30 13:40:10.570807 MSIX installation failed: AddPackage failed: AddPackage failed with HRESULT 0x80073D28
2026/05/30 13:40:10.570807 ERROR dialog (opening log): Installation failed: AddPackage failed: AddPackage failed with HRESULT 0x80073D28
Please share this log with us.
2026/05/30 13:40:21.933757 Elevated process exited with code 1
2026/05/30 13:40:21.933757 Elevation failed: elevated installer exited with code 1
2026/05/30 13:40:21.933757 ERROR dialog (with log path): Administrator access is required to install Claude with full features. You can try again or install without Cowork.
RAW_BUFFERClick to expand / collapse

Preflight Checklist

  • I have searched existing issues and this hasn't been reported yet
  • This is a single bug report (please file separate reports for different bugs)
  • I am using the latest version of Claude Code

What's Wrong?

Windows 11 build 26200 - MSIX package stuck in Servicing state, cannot install Cowork

Windows edition: Home (Core), build 26200.8524 Package stuck: Claude_1.9659.2.0_x64__pzs8sxrjxfjjc Status: Servicing, PackageUserInformation: {S-1-5-18 [S-1-5-18]: Staged} Error on removal: 0x80073CFA Error on install: 0x80073D28 Attempted: Remove-AppxPackage, WinGet, DISM /RestoreHealth, Task Scheduler as SYSTEM, new user account, VirtualMachinePlatform enabled DISM repair completed successfully but did not resolve the issue Please share this log with us. 2026/05/30 11:48:01.168216 Elevated process exited with code 1 2026/05/30 11:48:01.168216 Elevation failed: elevated installer exited with code 1 2026/05/30 11:48:01.168216 ERROR dialog (with log path): Administrator access is required to install Claude with full features. You can try again or install without Cowork. 2026/05/30 13:39:40.142444 Log file: C:\Users\sharo\AppData\Local\Temp\ClaudeSetup.log 2026/05/30 13:39:40.153779 === Claude Setup 390d6ca38de808ca81aeccd2945d9c8be800f47d started === 2026/05/30 13:39:40.154287 AllowAllTrustedApps not found (sideloading assumed enabled): The system cannot find the file specified. 2026/05/30 13:39:40.154287 Windows edition: Core 2026/05/30 13:39:40.154806 Windows version: 10.0.26200 2026/05/30 13:39:40.154806 Native arch: x64 2026/05/30 13:39:40.154806 Elevation type: Limited 2026/05/30 13:39:40.154806 Is elevated: false 2026/05/30 13:39:40.154806 Sideloading enabled: true 2026/05/30 13:39:40.154806 S Mode: false 2026/05/30 13:39:40.154806 Conflicting service: false 2026/05/30 13:39:40.154806 Running in non-elevated context 2026/05/30 13:39:40.154806 User can elevate — installing MSIX directly 2026/05/30 13:39:40.178825 Splash: 400x300, 8 frame(s), animated=true 2026/05/30 13:39:40.178825 System DPI: 120 (scale: 125%) 2026/05/30 13:39:40.211807 MSIX URL: https://api.anthropic.com/api/desktop/win32/x64/msix/latest/redirect 2026/05/30 13:39:40.212333 Downloading MSIX to C:\Users\sharo\AppData\Local\Temp\Claude-4067180412.msix 2026/05/30 13:39:40.225683 proxy: WinHttpGetProxyForUrl("https://api.anthropic.com/api/desktop/win32/x64/msix/latest/redirect"): winapi error #12180 2026/05/30 13:39:40.652772 proxy: WinHttpGetProxyForUrl("https://downloads.claude.ai/releases/win32/x64/1.9659.2/Claude-390d6ca38de808ca81aeccd2945d9c8be800f47d.msix"): winapi error #12180 2026/05/30 13:39:46.818407 Download progress: 10% (22035744 / 220354768 bytes) 2026/05/30 13:39:55.450736 Download progress: 20% (44072624 / 220354768 bytes) 2026/05/30 13:40:01.323566 Download progress: 30% (66108368 / 220354768 bytes) 2026/05/30 13:40:02.505521 Download progress: 40% (88145248 / 220354768 bytes) 2026/05/30 13:40:03.264411 Download progress: 50% (110180992 / 220354768 bytes) 2026/05/30 13:40:04.096699 Download progress: 60% (132217872 / 220354768 bytes) 2026/05/30 13:40:05.097671 Download progress: 70% (154253616 / 220354768 bytes) 2026/05/30 13:40:06.309827 Download progress: 80% (176306880 / 220354768 bytes) 2026/05/30 13:40:07.377739 Download progress: 90% (198326240 / 220354768 bytes) 2026/05/30 13:40:08.785094 Download progress: 100% (220354768 / 220354768 bytes) 2026/05/30 13:40:08.786283 Download complete: 220354768 bytes, SHA256: 6d4f20c8ff5d724bcfe43121e050ac9ee711ecfe82e6f00790a6fb97e6db2b8d 2026/05/30 13:40:08.786891 Download complete 2026/05/30 13:40:08.796718 Self-elevating: C:\Users\sharo\Downloads\Claude Setup (2).exe --elevated --msix-path "C:\Users\sharo\AppData\Local\Temp\Claude-4067180412.msix" --log-path "C:\Users\sharo\AppData\Local\Temp\ClaudeSetup.log" 2026/05/30 13:40:08.952382 Waiting for elevated process to complete... 2026/05/30 13:40:08.970394 Log file: C:\Users\sharo\AppData\Local\Temp\ClaudeSetup.log 2026/05/30 13:40:08.982858 === Claude Setup 390d6ca38de808ca81aeccd2945d9c8be800f47d started === 2026/05/30 13:40:08.983385 AllowAllTrustedApps not found (sideloading assumed enabled): The system cannot find the file specified. 2026/05/30 13:40:08.983385 Windows edition: Core 2026/05/30 13:40:08.984558 Windows version: 10.0.26200 2026/05/30 13:40:08.984558 Native arch: x64 2026/05/30 13:40:08.984558 Elevation type: Full 2026/05/30 13:40:08.984558 Is elevated: true 2026/05/30 13:40:08.984558 Sideloading enabled: true 2026/05/30 13:40:08.984558 S Mode: false 2026/05/30 13:40:08.984558 Conflicting service: false 2026/05/30 13:40:08.984558 Running in elevated context 2026/05/30 13:40:08.984558 Installing MSIX from C:\Users\sharo\AppData\Local\Temp\Claude-4067180412.msix (all-users: false) 2026/05/30 13:40:09.009918 Splash: 400x300, 8 frame(s), animated=true 2026/05/30 13:40:09.009918 System DPI: 120 (scale: 125%) 2026/05/30 13:40:09.037363 Verifying Authenticode signature on C:\Users\sharo\AppData\Local\Temp\Claude-4067180412.msix 2026/05/30 13:40:09.710033 WinVerifyTrust: MSIX signature is valid 2026/05/30 13:40:10.013251 Signature verified: MSIX signer matches bootstrapper 2026/05/30 13:40:10.024155 Squirrel process prefix: c:\users\sharo\appdata\local\anthropicclaude
2026/05/30 13:40:10.024155 Checking for running Squirrel Claude processes... 2026/05/30 13:40:10.029268 No Squirrel Claude processes found 2026/05/30 13:40:10.029268 Checking for existing Claude MSIX packages... 2026/05/30 13:40:10.059820 Removing (user): Claude_1.9659.2.0_x64__pzs8sxrjxfjjc 2026/05/30 13:40:10.066936 WARNING: Remove failed for Claude_1.9659.2.0_x64__pzs8sxrjxfjjc: RemovePackage failed with HRESULT 0x80073CFA 2026/05/30 13:40:10.066936 Installing MSIX: C:\Users\sharo\AppData\Local\Temp\Claude-4067180412.msix 2026/05/30 13:40:10.067623 Extracted family name from MSIX manifest: Claude_pzs8sxrjxfjjc 2026/05/30 13:40:10.067623 Standard install (not split-account), using AddPackage 2026/05/30 13:40:10.067623 Installing via AddPackage (current-user)... 2026/05/30 13:40:10.570807 MSIX installation failed: AddPackage failed: AddPackage failed with HRESULT 0x80073D28 2026/05/30 13:40:10.570807 ERROR dialog (opening log): Installation failed: AddPackage failed: AddPackage failed with HRESULT 0x80073D28 Please share this log with us. 2026/05/30 13:40:21.933757 Elevated process exited with code 1 2026/05/30 13:40:21.933757 Elevation failed: elevated installer exited with code 1 2026/05/30 13:40:21.933757 ERROR dialog (with log path): Administrator access is required to install Claude with full features. You can try again or install without Cowork.

What Should Happen?

cant install co worker

Error Messages/Logs

Please share this log with us.
2026/05/30 11:48:01.168216 Elevated process exited with code 1
2026/05/30 11:48:01.168216 Elevation failed: elevated installer exited with code 1
2026/05/30 11:48:01.168216 ERROR dialog (with log path): Administrator access is required to install Claude with full features. You can try again or install without Cowork.
2026/05/30 13:39:40.142444 Log file: C:\Users\sharo\AppData\Local\Temp\ClaudeSetup.log
2026/05/30 13:39:40.153779 === Claude Setup 390d6ca38de808ca81aeccd2945d9c8be800f47d started ===
2026/05/30 13:39:40.154287 AllowAllTrustedApps not found (sideloading assumed enabled): The system cannot find the file specified.
2026/05/30 13:39:40.154287 Windows edition: Core
2026/05/30 13:39:40.154806 Windows version: 10.0.26200
2026/05/30 13:39:40.154806 Native arch: x64
2026/05/30 13:39:40.154806 Elevation type: Limited
2026/05/30 13:39:40.154806 Is elevated: false
2026/05/30 13:39:40.154806 Sideloading enabled: true
2026/05/30 13:39:40.154806 S Mode: false
2026/05/30 13:39:40.154806 Conflicting service: false
2026/05/30 13:39:40.154806 Running in non-elevated context
2026/05/30 13:39:40.154806 User can elevate — installing MSIX directly
2026/05/30 13:39:40.178825 Splash: 400x300, 8 frame(s), animated=true
2026/05/30 13:39:40.178825 System DPI: 120 (scale: 125%)
2026/05/30 13:39:40.211807 MSIX URL: https://api.anthropic.com/api/desktop/win32/x64/msix/latest/redirect
2026/05/30 13:39:40.212333 Downloading MSIX to C:\Users\sharo\AppData\Local\Temp\Claude-4067180412.msix
2026/05/30 13:39:40.225683 proxy: WinHttpGetProxyForUrl("[https://api.anthropic.com/api/desktop/win32/x64/msix/latest/redirect"](https://api.anthropic.com/api/desktop/win32/x64/msix/latest/redirect%22)): winapi error #12180
2026/05/30 13:39:40.652772 proxy: WinHttpGetProxyForUrl("[https://downloads.claude.ai/releases/win32/x64/1.9659.2/Claude-390d6ca38de808ca81aeccd2945d9c8be800f47d.msix"](https://downloads.claude.ai/releases/win32/x64/1.9659.2/Claude-390d6ca38de808ca81aeccd2945d9c8be800f47d.msix%22)): winapi error #12180
2026/05/30 13:39:46.818407 Download progress: 10% (22035744 / 220354768 bytes)
2026/05/30 13:39:55.450736 Download progress: 20% (44072624 / 220354768 bytes)
2026/05/30 13:40:01.323566 Download progress: 30% (66108368 / 220354768 bytes)
2026/05/30 13:40:02.505521 Download progress: 40% (88145248 / 220354768 bytes)
2026/05/30 13:40:03.264411 Download progress: 50% (110180992 / 220354768 bytes)
2026/05/30 13:40:04.096699 Download progress: 60% (132217872 / 220354768 bytes)
2026/05/30 13:40:05.097671 Download progress: 70% (154253616 / 220354768 bytes)
2026/05/30 13:40:06.309827 Download progress: 80% (176306880 / 220354768 bytes)
2026/05/30 13:40:07.377739 Download progress: 90% (198326240 / 220354768 bytes)
2026/05/30 13:40:08.785094 Download progress: 100% (220354768 / 220354768 bytes)
2026/05/30 13:40:08.786283 Download complete: 220354768 bytes, SHA256: 6d4f20c8ff5d724bcfe43121e050ac9ee711ecfe82e6f00790a6fb97e6db2b8d
2026/05/30 13:40:08.786891 Download complete
2026/05/30 13:40:08.796718 Self-elevating: C:\Users\sharo\Downloads\Claude Setup (2).exe --elevated --msix-path "C:\Users\sharo\AppData\Local\Temp\Claude-4067180412.msix" --log-path "C:\Users\sharo\AppData\Local\Temp\ClaudeSetup.log"
2026/05/30 13:40:08.952382 Waiting for elevated process to complete...
2026/05/30 13:40:08.970394 Log file: C:\Users\sharo\AppData\Local\Temp\ClaudeSetup.log
2026/05/30 13:40:08.982858 === Claude Setup 390d6ca38de808ca81aeccd2945d9c8be800f47d started ===
2026/05/30 13:40:08.983385 AllowAllTrustedApps not found (sideloading assumed enabled): The system cannot find the file specified.
2026/05/30 13:40:08.983385 Windows edition: Core
2026/05/30 13:40:08.984558 Windows version: 10.0.26200
2026/05/30 13:40:08.984558 Native arch: x64
2026/05/30 13:40:08.984558 Elevation type: Full
2026/05/30 13:40:08.984558 Is elevated: true
2026/05/30 13:40:08.984558 Sideloading enabled: true
2026/05/30 13:40:08.984558 S Mode: false
2026/05/30 13:40:08.984558 Conflicting service: false
2026/05/30 13:40:08.984558 Running in elevated context
2026/05/30 13:40:08.984558 Installing MSIX from C:\Users\sharo\AppData\Local\Temp\Claude-4067180412.msix (all-users: false)
2026/05/30 13:40:09.009918 Splash: 400x300, 8 frame(s), animated=true
2026/05/30 13:40:09.009918 System DPI: 120 (scale: 125%)
2026/05/30 13:40:09.037363 Verifying Authenticode signature on C:\Users\sharo\AppData\Local\Temp\Claude-4067180412.msix
2026/05/30 13:40:09.710033 WinVerifyTrust: MSIX signature is valid
2026/05/30 13:40:10.013251 Signature verified: MSIX signer matches bootstrapper
2026/05/30 13:40:10.024155 Squirrel process prefix: c:\users\sharo\appdata\local\anthropicclaude\
2026/05/30 13:40:10.024155 Checking for running Squirrel Claude processes...
2026/05/30 13:40:10.029268 No Squirrel Claude processes found
2026/05/30 13:40:10.029268 Checking for existing Claude MSIX packages...
2026/05/30 13:40:10.059820 Removing (user): Claude_1.9659.2.0_x64__pzs8sxrjxfjjc
2026/05/30 13:40:10.066936 WARNING: Remove failed for Claude_1.9659.2.0_x64__pzs8sxrjxfjjc: RemovePackage failed with HRESULT 0x80073CFA
2026/05/30 13:40:10.066936 Installing MSIX: C:\Users\sharo\AppData\Local\Temp\Claude-4067180412.msix
2026/05/30 13:40:10.067623 Extracted family name from MSIX manifest: Claude_pzs8sxrjxfjjc
2026/05/30 13:40:10.067623 Standard install (not split-account), using AddPackage
2026/05/30 13:40:10.067623 Installing via AddPackage (current-user)...
2026/05/30 13:40:10.570807 MSIX installation failed: AddPackage failed: AddPackage failed with HRESULT 0x80073D28
2026/05/30 13:40:10.570807 ERROR dialog (opening log): Installation failed: AddPackage failed: AddPackage failed with HRESULT 0x80073D28
Please share this log with us.
2026/05/30 13:40:21.933757 Elevated process exited with code 1
2026/05/30 13:40:21.933757 Elevation failed: elevated installer exited with code 1
2026/05/30 13:40:21.933757 ERROR dialog (with log path): Administrator access is required to install Claude with full features. You can try again or install without Cowork.

Steps to Reproduce

זה טופס GitHub Issue — הם רוצים שתסבירי איך לשחזר את הבעיה. הדביקי את זה:


  1. Install Claude desktop on Windows 11 Home build 26200 using the official installer from claude.ai/download
  2. Installation fails with HRESULT 0x80073D28 during AddPackage step
  3. Package Claude_1.9659.2.0_x64__pzs8sxrjxfjjc becomes stuck in Servicing state for SYSTEM account (S-1-5-18)
  4. All subsequent installation attempts fail with the same error
  5. Standard removal methods fail with HRESULT 0x80073CFA
  6. Package remains stuck even after: DISM /RestoreHealth, new user account, Task Scheduler as SYSTEM, VirtualMachinePlatform enabled, Windows Update to build 26200.8524

Result: CoworkVMService is never installed. Claude Desktop installs without Cowork only.

Expected: Claude Desktop installs successfully with Cowork enabled.

Full setup log attached: ClaudeSetup.log


Claude Model

None

Is this a regression?

Yes, this worked in a previous version

Last Working Version

No response

Claude Code Version

2.1.126

Platform

Anthropic API

Operating System

Windows

Terminal/Shell

PowerShell

Additional Information

No response

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claude-code - 💡(How to fix) Fix [BUG] Windows 11 build 26200 - MSIX package stuck in Servicing state, cannot install Cowork