claude-code - 💡(How to fix) Fix [BUG] Windows Desktop App freezes after daily token limit — input locked, banner persists after reset [1 participants]

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anthropics/claude-code#50790Fetched 2026-04-20 12:12:57
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Error Message

"Usage limit reached" banner persists even after the limit resets Chat input in Projects is completely unresponsive (cannot type, delete characters, or press Enter) Code tab behaves erratically Error shown: Turn failed — API Error: Prompt is too long Restarting the app does not resolve the issue Only workaround found: creating a new conversation thread within the project

Fix Action

Fix / Workaround

"Usage limit reached" banner persists even after the limit resets
Chat input in Projects is completely unresponsive (cannot type, delete characters, or press Enter)
Code tab behaves erratically
Error shown: Turn failed — API Error: Prompt is too long
Restarting the app does not resolve the issue
Only workaround found: creating a new conversation thread within the project

Code Example

"Usage limit reached" banner persists even after the limit resets
Chat input in Projects is completely unresponsive (cannot type, delete characters, or press Enter)
Code tab behaves erratically
Error shown: Turn failed — API Error: Prompt is too long
Restarting the app does not resolve the issue
Only workaround found: creating a new conversation thread within the project
RAW_BUFFERClick to expand / collapse

Preflight Checklist

  • I have searched existing issues and this hasn't been reported yet
  • This is a single bug report (please file separate reports for different bugs)
  • I am using the latest version of Claude Code

What's Wrong?

Every time the daily usage limit is reached, the Windows Desktop App enters a broken state that does not recover after the limit resets. This happens consistently — not a one-time occurrence. What Should Happen? After the limit resets, the app should return to a fully functional state automatically.

What Should Happen?

Restart the session normally when time is up

Error Messages/Logs

"Usage limit reached" banner persists even after the limit resets
Chat input in Projects is completely unresponsive (cannot type, delete characters, or press Enter)
Code tab behaves erratically
Error shown: Turn failed — API Error: Prompt is too long
Restarting the app does not resolve the issue
Only workaround found: creating a new conversation thread within the project

Steps to Reproduce

Use the Claude Windows Desktop App within a Project Reach the daily usage limit Wait for the limit to reset Observe that the "Usage limit reached" banner remains Attempt to type in the chat input — no input is accepted Restart the app with the latest version, cache, etc — issue persists

Claude Model

Not sure / Multiple models

Is this a regression?

No, this never worked

Last Working Version

No response

Claude Code Version

Version 1.3109.0 (35cbf6)

Platform

Anthropic API

Operating System

Windows

Terminal/Shell

Windows Terminal

Additional Information

Environment:

App version: (Version 1.3109.0 (35cbf6)) Windows version: (Windows 11 Pro 25H2) Feature affected: Projects chat + Code tab

Troubleshooting attempted (no resolution):

Fully closed and restarted the app (including system tray) Cleared app cache (%APPDATA%\Claude\Cache) Created a new conversation thread within the affected Project — input works there, confirming the issue is tied to the conversation state after a limit event, not the app globally

Affected conversation:

Project name: Fabric Datalake Project from scratch v2, Conversation title/name: (nombre del hilo afectado) Approximate date/time when limit was hit: (ej. April 18, 2026, ~afternoon EST)

Additional context:

This appears to be a state management issue — the app does not reset its UI state after a token limit event. The Prompt is too long API error suggests the conversation context is not being cleared either.

extent analysis

TL;DR

The Windows Desktop App fails to recover after the daily usage limit resets, likely due to a state management issue, and can be temporarily worked around by creating a new conversation thread within the affected project.

Guidance

  • Investigate the app's state management to ensure it properly resets the UI state after a token limit event, potentially involving the Anthropic API.
  • Verify that the conversation context is being cleared when the limit resets to prevent the "Prompt is too long" API error.
  • Review the app's caching mechanism to determine if it's contributing to the persistence of the "Usage limit reached" banner and unresponsive chat input.
  • Consider implementing a mechanism to automatically reset the conversation state when the daily usage limit resets, to prevent manual workarounds.

Example

No specific code snippet can be provided without more information on the app's internal implementation, but the fix likely involves modifying the state management and API interaction logic.

Notes

The provided information suggests a state management issue, but without access to the app's codebase or more detailed logs, it's difficult to provide a definitive solution. The workaround of creating a new conversation thread indicates that the issue is tied to the conversation state, rather than a global app issue.

Recommendation

Apply workaround: creating a new conversation thread within the affected project, as this has been shown to temporarily resolve the issue, allowing for continued use of the app while a more permanent fix is developed.

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