codex - 💡(How to fix) Fix ChatGPT asking phone number verify but didn't send any code yet [1 participants]

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openai/codex#20320Fetched 2026-05-01 05:44:01
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What version of the Codex App are you using (From “About Codex” dialog)?

latest version

What subscription do you have?

i am going to upgrade in to Pro 5x but can't login so I scared

What platform is your computer?

Darwin 24.2.0 arm64 arm

What issue are you seeing?

since yesterday, i can't login into my Codex app desktop.. i turn on MFA and then its keep asking verify phone number, i use my main personal phone number but didn't receive any code. Its really frustraing when i can't do any work since yesterday

What steps can reproduce the bug?

i dont know

What is the expected behavior?

No response

Additional information

No response

extent analysis

TL;DR

Check the phone number used for MFA and ensure it can receive verification codes, as the issue might be related to the phone number verification process.

Guidance

  • Verify that the phone number used for MFA is correct and can receive SMS or voice calls, as the issue seems to be related to not receiving the verification code.
  • Check if there are any issues with the phone's ability to receive messages or calls, such as being out of range or having a blocked number.
  • Try using an alternative phone number or contact method for MFA, if possible, to isolate the issue.
  • Consider reaching out to the Codex App support team for further assistance, as they may be able to provide more specific guidance or troubleshooting steps.

Notes

The issue seems to be related to the MFA verification process, but without more information, it's difficult to provide a more specific solution. The user's plan to upgrade to Pro 5x may not be directly related to the login issue.

Recommendation

Apply workaround: Try using an alternative phone number or contact method for MFA, if possible, to isolate the issue and potentially resolve the login problem.

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codex - 💡(How to fix) Fix ChatGPT asking phone number verify but didn't send any code yet [1 participants]