claude-code - 💡(How to fix) Fix Claude Code Access Disabled After Payment - Account: [email protected]

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Preflight Checklist

  • I have searched existing issues and this hasn't been reported yet
  • This is a single bug report (please file separate reports for different bugs)
  • I am using the latest version of Claude Code

What's Wrong?

Hello,

Account: [email protected] Plan: Claude Pro (active)

Issue: After paying the outstanding balance on my account, Claude Code CLI displays: "Your organization has disabled Claude subscription access for Claude Code"

Details:

  • Claude Pro subscription is active and working on claude.ai
  • Overdue payment has been paid in full
  • Claude Code is inaccessible despite valid subscription
  • Command claude /status shows organization disabled status

Required action:

  1. Update account status in your system post-payment
  2. Restore Claude Code access immediately
  3. Confirm issue resolution

Thank you.

What Should Happen?

Claude Code should be accessible with my active Claude Pro subscription

Error Messages/Logs

Steps to Reproduce

Account: [email protected] Plan: Claude Pro (active)

Issue: After paying the outstanding balance on my account, Claude Code CLI displays: "Your organization has disabled Claude subscription access for Claude Code"

Details:

  • Claude Pro subscription is active and working on claude.ai
  • Overdue payment has been paid in full
  • Claude Code is inaccessible despite valid subscription
  • Command claude /status shows organization disabled status

Claude Model

None

Is this a regression?

No, this never worked

Last Working Version

No response

Claude Code Version

2.1.156

Platform

Anthropic API

Operating System

Windows

Terminal/Shell

Windows Terminal

Additional Information

No response

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claude-code - 💡(How to fix) Fix Claude Code Access Disabled After Payment - Account: seodepartment1@gmail.com