claude-code - 💡(How to fix) Fix claude desktop crashes after the update [1 participants]

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anthropics/claude-code#49044Fetched 2026-04-17 08:52:26
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Error Message

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Preflight Checklist

  • I have searched existing issues and this hasn't been reported yet
  • This is a single bug report (please file separate reports for different bugs)
  • I am using the latest version of Claude Code

What's Wrong?

Probleem: Claude Desktop app crasht altijd en valt weg tijdens gebruik en snelkoppeling probleem Je versie: [1.106.20 ] Besturingssysteem: Windows 11 Enterprise Wanneer gebeurt het: na het opstarten 1 minuut later crasht de desktop app

What Should Happen?

Start successfully without errors Remain open during normal use Not display shortcut path errors Allow access to Help → About menu Function reliably for conversations and tasks"

Error Messages/Logs

Steps to Reproduce

geen specifieke foutmelding

Claude Model

Sonnet (default)

Is this a regression?

Yes, this worked in a previous version

Last Working Version

No response

Claude Code Version

1.106.20

Platform

Anthropic API

Operating System

Windows

Terminal/Shell

PowerShell

Additional Information

No response

extent analysis

TL;DR

The issue is likely related to a regression in version 1.106.20 of the Claude Desktop app, causing it to crash after 1 minute of use on Windows 11 Enterprise.

Guidance

  • Verify if the issue persists when using a different Claude model, such as a non-default model, to isolate if the problem is model-specific.
  • Check for any system resource-intensive processes running in the background that could be contributing to the crash.
  • Attempt to reproduce the issue on a different Windows version or environment to determine if the problem is specific to Windows 11 Enterprise.
  • Since this is reported as a regression, comparing the current version (1.106.20) with the last known working version might provide insights into what changes could be causing the issue.

Notes

The lack of specific error messages or logs makes it challenging to pinpoint the exact cause. The fact that it's a regression suggests that a recent change in the application could be the culprit.

Recommendation

Apply workaround: Given the information, a safe approach would be to try rolling back to a previous version of the Claude Desktop app, if possible, to see if the issue resolves, as it's confirmed to be a regression from a previously working state.

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claude-code - 💡(How to fix) Fix claude desktop crashes after the update [1 participants]