claude-code - 💡(How to fix) Fix Claude Desktop Failed to Launch [1 comments, 2 participants]

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anthropics/claude-code#49154Fetched 2026-04-17 08:49:21
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Error Message

Getting this error every time I try open the Claude Desktop app. Never been able to use.

Error Messages/Logs

Code Example

Please check for updates and try again. If the issue persists, contact support at support.claude.com.
RAW_BUFFERClick to expand / collapse

Preflight Checklist

  • I have searched existing issues and this hasn't been reported yet
  • This is a single bug report (please file separate reports for different bugs)
  • I am using the latest version of Claude Code

What's Wrong?

<img width="286" height="282" alt="Image" src="https://github.com/user-attachments/assets/0b5bff40-256b-4411-8f5b-fc00ed89fd89" />

Getting this error every time I try open the Claude Desktop app. Never been able to use.

What Should Happen?

It should be able to open

Error Messages/Logs

Please check for updates and try again. If the issue persists, contact support at support.claude.com.

Steps to Reproduce

???

Claude Model

None

Is this a regression?

Yes, this worked in a previous version

Last Working Version

nil

Claude Code Version

1.2773.0

Platform

Anthropic API

Operating System

macOS

Terminal/Shell

Terminal.app (macOS)

Additional Information

No response

extent analysis

TL;DR

The issue might be resolved by checking for updates and reinstalling the Claude Desktop app, as the error message suggests an outdated version.

Guidance

  • The error message explicitly mentions checking for updates, which implies that the issue could be related to an outdated version of the app.
  • Since the user claims this is a regression and it worked in a previous version, comparing the current version (1.2773.0) with the previous working version might provide insights.
  • The user should attempt to check for updates and follow the instructions provided in the error message to see if it resolves the issue.
  • If the issue persists, contacting support at support.claude.com as suggested in the error message might be necessary.

Notes

The lack of specific steps to reproduce and additional information limits the ability to provide a more detailed solution. The "Last Working Version" is listed as "nil", which makes it difficult to compare versions.

Recommendation

Apply workaround: Since the issue is reported as a regression and the error message suggests checking for updates, attempting to update or reinstall the app seems like the most straightforward approach to potentially resolve the issue.

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