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claude-code - 💡(How to fix) Fix Cloud Cowork is not working in windows 11 home edition [1 comments, 2 participants]

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anthropics/claude-code#45177•Fetched 2026-04-09 08:11:30
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Error Message

I am getting the error as below The cowork should work without giving an error

Error Messages/Logs

  1. Open the cowork tab, it will start giving the error as mentioned above.

Code Example

Failed to start Claude's workspace
Can't reach the Claude API from Claude's workspace.
Restarting Claude or reconnecting to your network sometimes resolves this.
RAW_BUFFERClick to expand / collapse

Preflight Checklist

  • I have searched existing issues and this hasn't been reported yet
  • This is a single bug report (please file separate reports for different bugs)
  • I am using the latest version of Claude Code

What's Wrong?

I am getting the error as below

Failed to start Claude's workspace Can't reach the Claude API from Claude's workspace. Restarting Claude or reconnecting to your network sometimes resolves this.

What Should Happen?

The cowork should work without giving an error

Error Messages/Logs

Failed to start Claude's workspace
Can't reach the Claude API from Claude's workspace.
Restarting Claude or reconnecting to your network sometimes resolves this.

Steps to Reproduce

  1. Open the claud desktop app
  2. Open the cowork tab, it will start giving the error as mentioned above.

Claude Model

Sonnet (default)

Is this a regression?

I don't know

Last Working Version

No response

Claude Code Version

Claude 1.1062.0 (b81bcd) 2026-04-06T21:20:28.000Z

Platform

Anthropic API

Operating System

Windows

Terminal/Shell

PowerShell

Additional Information

cowork_vm_node.log main.log

extent analysis

TL;DR

The most likely fix or workaround is to restart Claude or reconnect to the network to resolve the issue of failing to start Claude's workspace due to an inability to reach the Claude API.

Guidance

  • Verify network connectivity to ensure it is stable and functioning correctly, as issues here could prevent the Claude API from being reached.
  • Attempt to restart Claude, as suggested in the error message, to see if this resolves the connectivity issue with the Claude API.
  • Review the provided log files (cowork_vm_node.log and main.log) for any specific error messages or clues that could indicate why the Claude API is unreachable.
  • Consider checking the status of the Anthropic API to ensure it is operational and not experiencing downtime, which could also prevent the Claude API from being accessible.

Example

No specific code snippet is applicable in this scenario, as the issue seems related to network connectivity or service availability rather than a code-level problem.

Notes

The effectiveness of the suggested workaround (restarting Claude or reconnecting to the network) may vary depending on the underlying cause of the issue, which is not explicitly stated in the provided information.

Recommendation

Apply the workaround of restarting Claude or reconnecting to the network, as this is suggested by the error message itself and may resolve the issue without needing further intervention.

FAIL-SAFE

Given the information provided, focusing on network stability and service availability is a safe and reasonable first step in troubleshooting this issue.

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