codex - 💡(How to fix) Fix Codex 10x usage promotion reports incorrect quota available [1 comments, 2 participants]

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openai/codex#20461Fetched 2026-05-01 05:42:54
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Error Message

Fire up codex and say "hi", got this quote exceeded error:

RAW_BUFFERClick to expand / collapse

What version of Codex CLI is running?

codex-cli 0.125.0

What subscription do you have?

Pro Max, with the 10x Codex usage promotion

Which model were you using?

All including 5.5 and 5.3

What platform is your computer?

Darwin 25.4.0 arm64 arm

What terminal emulator and version are you using (if applicable)?

Terminal.app

What issue are you seeing?

■ Quota exceeded. Check your plan and billing details.

On the website, correctly indicates 99% quota is AVAILABLE.

What steps can reproduce the bug?

Fire up codex and say "hi", got this quote exceeded error: ■ Quota exceeded. Check your plan and billing details.

Check my account, got 99% quote remaining, and the ChatGPT app with the same account WORKS, no quota issue which is correct.

/status reports this: │ >_ OpenAI Codex (v0.125.0) │ │ │ │ Visit https://chatgpt.com/codex/settings/usage for up-to-date │ │ information on rate limits and credits │ │ │ │ Model: gpt-5.3-codex (reasoning medium, summaries auto) │ │ Directory: ~/Workspace/MasterOfOrion │ │ Permissions: Custom (workspace-write, never) │ │ Agents.md: AGENTS.md │ │ Account: API key configured (run codex login to use ChatGPT) │ │ Collaboration mode: Default │ │ Session: 019ddf43-47c2-7163-92ed-d79162118567 │ │ │ │ Token usage: 0 total (0 input + 0 output) │ │ Limits: data not available yet

Which is incorrect. "Data not available"? That's the bug.

What is the expected behavior?

Check my remaining quota, correctly report my quota remaining. The /status command should show my correct status.

Additional information

019ddc78-5dba-7682-95da-8cd9bab9f68a

extent analysis

TL;DR

The issue is likely due to outdated or incorrect quota information being displayed in the Codex CLI, and checking the quota on the website or using the ChatGPT app may provide accurate information.

Guidance

  • Verify the quota information on the website at https://chatgpt.com/codex/settings/usage to confirm the correct remaining quota.
  • Run the /status command again after some time to see if the quota information updates correctly.
  • Check if there are any known issues or updates related to quota reporting in the Codex CLI version 0.125.0.
  • Consider running codex login to ensure the API key is configured correctly and try again.

Notes

The issue seems to be specific to the Codex CLI, as the ChatGPT app with the same account does not have quota issues. The /status command reports "Data not available" for token usage and limits, which may indicate a problem with data retrieval or synchronization.

Recommendation

Apply workaround: Check quota information on the website or use the ChatGPT app for accurate quota details, as the Codex CLI may not be updating correctly.

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