codex - 💡(How to fix) Fix Codex app cannot be opened after installation [1 comments, 2 participants]

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openai/codex#17869Fetched 2026-04-15 06:27:06
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Error Message

Most recent error: None

RAW_BUFFERClick to expand / collapse

What version of the Codex App are you using (From “About Codex” dialog)?

26.409.1734.0

What subscription do you have?

app打开报错

What platform is your computer?

Microsoft Windows NT 10.0.26200.0 x64

What issue are you seeing?

<img width="518" height="438" alt="Image" src="https://github.com/user-attachments/assets/84207724-2538-4ef2-b058-4b0493c43d1d" />

What steps can reproduce the bug?

出错了 Codex 运行时发生错误:​

(code=3221225477, signal=null). Most recent error: None 可尝试以下解决方案:

检查 config.toml 是否包含无效设置 若出现兼容性问题,请在设置中禁用“在 WSL 中运行”功能​ 尝试下载扩展程序的其他版本 点击重新加载以重启 Codex 扩展程序,或查阅文档获取其他帮助​。

What is the expected behavior?

No response

Additional information

No response

extent analysis

TL;DR

Check the config.toml file for invalid settings and try disabling the "Run in WSL" feature as a potential workaround.

Guidance

  • Verify that the config.toml file is correctly formatted and contains no invalid settings that could be causing the error.
  • Try disabling the "Run in WSL" feature in the settings to see if it resolves the compatibility issue.
  • If the issue persists, attempt to download an alternative version of the extension to rule out version-specific problems.
  • Reload the Codex extension to restart it and see if the error is resolved.

Example

No code snippet is provided as there is no explicit code mentioned in the issue.

Notes

The provided error code (3221225477) and signal (null) may indicate a low-level system error, but without further information, it's difficult to provide a more specific solution. The issue may be related to the specific version of the Codex App (26.409.1734.0) or the Windows platform.

Recommendation

Apply workaround: Try disabling the "Run in WSL" feature and checking the config.toml file for invalid settings, as these are the most straightforward and non-invasive potential solutions mentioned in the issue.

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codex - 💡(How to fix) Fix Codex app cannot be opened after installation [1 comments, 2 participants]