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codex - 💡(How to fix) Fix Codex app on macOS shows 'Computer Use plugin unavailable' while bundled plugin files exist [6 comments, 7 participants]

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openai/codex#18258•Fetched 2026-04-17 08:30:42
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Codex app on macOS shows Computer Use plugin unavailable in Settings, and searching computer use in Plugins returns no results.

Root Cause

Codex app on macOS shows Computer Use plugin unavailable in Settings, and searching computer use in Plugins returns no results.

Fix Action

Fix / Workaround

Edit (Workaround, for people landing here)

Potential local workaround that may help some users while waiting for an official fix:

This is a user-side workaround, not an official root-cause fix.

RAW_BUFFERClick to expand / collapse

Edit (Workaround, for people landing here)

Potential local workaround that may help some users while waiting for an official fix:

  1. Ensure features.apps = true in ~/.codex/config.toml.
  2. If logs show missing computer-use@openai-bundled, repair the cache path under ~/.codex/plugins/cache/openai-bundled/computer-use so it points to the bundled plugin at /Applications/Codex.app/Contents/Resources/plugins/openai-bundled/plugins/computer-use.
  3. Install/launch the helper app once from the bundle into ~/Applications/Codex Computer Use.app.
  4. Confirm helper registration with: defaults read com.openai.sky.CUAService.

This is a user-side workaround, not an official root-cause fix.

Region note: Computer Use is currently unavailable at launch in EEA/UK/Switzerland.

Summary

Codex app on macOS shows Computer Use plugin unavailable in Settings, and searching computer use in Plugins returns no results.

Environment

  • Codex CLI: 0.121.0
  • Codex app: 26.415.21839
  • macOS: 26.4.1
  • Region: outside UK/EEA/Switzerland
  • Auth method: ChatGPT

What I expected

Computer Use should be available or installable.

What happened

  • Settings > Computer use shows: Computer Use plugin unavailable
  • Plugins search for computer use shows no results

Diagnostics

  • Bundled plugin files exist inside the app at:

    /Applications/Codex.app/Contents/Resources/plugins/openai-bundled/plugins/computer-use

  • Codex log showed:

    failed to load plugin: plugin is not installed plugin="computer-use@openai-bundled" path=/Users/macmini/.codex/plugins/cache/openai-bundled/computer-use

  • The local config has:

    • features.plugins = true
    • plugins."computer-use@openai-bundled".enabled = true

  • I enabled features.apps = true

  • I repaired the missing cache path manually and confirmed:

    • plugin metadata exists
    • bundled helper binary runs
    • helper app was manually installed and registered as com.openai.sky.CUAService

  • Even after restart, the Codex app still shows Computer Use plugin unavailable

Additional notes

  • The synced plugin marketplace shown in the Plugins browser does not appear to include computer-use, so browser search returning nothing may be expected.
  • The settings page still fails to recognize the bundled Computer Use plugin/helper.

Repro steps

  1. Open Codex app on macOS
  2. Go to Settings > Computer use
  3. Observe Computer Use plugin unavailable
  4. Go to Plugins
  5. Search computer use
  6. Observe No plugins found

Relevant paths

  • /Users/macmini/.codex/config.toml
  • /Users/macmini/.codex/log/codex-tui.log
  • /Applications/Codex.app/Contents/Resources/plugins/openai-bundled/plugins/computer-use
  • /Users/macmini/Applications/Codex Computer Use.app

extent analysis

TL;DR

The issue might be resolved by ensuring the computer-use plugin is properly installed and configured, potentially involving manual installation or configuration adjustments.

Guidance

  • Verify that the computer-use plugin files are correctly located and accessible at /Applications/Codex.app/Contents/Resources/plugins/openai-bundled/plugins/computer-use.
  • Check the Codex log at /Users/macmini/.codex/log/codex-tui.log for any specific error messages related to the computer-use plugin that could indicate the root cause of the issue.
  • Review the local config file at /Users/macmini/.codex/config.toml to ensure that features.plugins and plugins."computer-use@openai-bundled".enabled are both set to true, and consider adjusting other related settings if necessary.
  • Attempt to manually install or register the computer-use plugin again, following any provided instructions or guidelines for the Codex app on macOS.

Example

No specific code snippet is provided due to the nature of the issue, which seems to be related to plugin installation and configuration rather than code implementation.

Notes

The issue's resolution may depend on specific details about the Codex app's plugin management system and how it handles bundled plugins like computer-use. The fact that the plugin is not found in the synced plugin marketplace and the settings page fails to recognize it suggests a potential issue with how the plugin is installed or registered.

Recommendation

Apply workaround: Given the information provided, it seems that manually ensuring the plugin is correctly installed and configured might be the most direct path to resolving the issue, as there's no clear indication of a version upgrade being necessary or available to fix this specific problem.

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