codex - 💡(How to fix) Fix codex apps windows Blank [6 comments, 7 participants]

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openai/codex#19352Fetched 2026-04-25 06:11:01
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What version of the Codex App are you using (From “About Codex” dialog)?

lates

What subscription do you have?

go

What platform is your computer?

PS C:\Users\acer> "$([Environment]::OSVersion | ForEach-Object VersionString) $(if ([Environment]::Is64BitOperatingSystem) { "x64" } else { "x86" })" Microsoft Windows NT 10.0.26200.0 x64

What issue are you seeing?

<img width="959" height="539" alt="Image" src="https://github.com/user-attachments/assets/22aed5a5-e988-4e1b-8eeb-cad51c6d7bc9" />

please Fix, apps stuck, blank

What steps can reproduce the bug?

Apps Bug, when open

What is the expected behavior?

<img width="959" height="539" alt="Image" src="https://github.com/user-attachments/assets/d4cdf36e-39ba-4cd3-a24a-037ee2849cbf" />

Additional information

No response

extent analysis

TL;DR

The issue with the Codex App getting stuck or displaying a blank screen may be related to the version or configuration, and checking the app's version and subscription details could provide more insight.

Guidance

  • Verify that the Codex App version "lates" is the latest available, as the version number seems unconventional.
  • Check the subscription type "go" to ensure it supports the expected functionality.
  • Try opening the app with a different set of parameters or in a different environment to isolate the issue.
  • Compare the system configuration, such as the Windows version (10.0.26200.0 x64), with the app's system requirements.

Notes

The provided information lacks specific technical details about the error, such as error messages or logs, making it challenging to provide a precise solution.

Recommendation

Apply workaround: Given the lack of information about a fixed version, attempting to troubleshoot or find a workaround for the current version seems most practical.

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