codex - 💡(How to fix) Fix Codex dependencies show as not installed and reinstall fails from Settings on Windows [1 comments, 2 participants]

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openai/codex#21247Fetched 2026-05-06 06:24:13
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Error Message

If Codex dependencies are missing, the app should reinstall them successfully from Settings, or provide a clear actionable error explaining why installation failed.

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What version of Codex is running?

Unknown from UI; observed on May 5, 2026 in the Codex desktop app on Windows.

Which model were you using?

Codex desktop app.

What platform is your computer?

Windows

What happened?

In Codex desktop, under Settings > Configuration, the workspace dependency section shows:

  • Versione corrente: Non installata
  • Codex dependencies toggle enabled

When trying to recover from tool/runtime problems through the dependencies UI, the app shows these messages:

  • Potrebbe essere necessario correggere le dipendenze di Codex. Invia /feedback se il problema persiste
  • Impossibile reinstallare le dipendenze di Codex

So the app recognizes a dependency problem, but reinstall from the Settings screen fails and leaves the dependency state as not installed.

Steps to reproduce

  1. Open Codex desktop on Windows.
  2. Go to Settings > Configuration.
  3. Look at the workspace dependencies section.
  4. Observe that current version is shown as Non installata.
  5. Attempt the recovery/reinstall flow for Codex dependencies.
  6. Observe the failure toast: Impossibile reinstallare le dipendenze di Codex.

Expected behavior

If Codex dependencies are missing, the app should reinstall them successfully from Settings, or provide a clear actionable error explaining why installation failed.

Actual behavior

Dependencies remain in a not installed state and the reinstall action fails.

Additional context

This was visible directly in the Settings UI, under the workspace dependency section, while troubleshooting tool/runtime problems.

The UI also suggested sending feedback if the problem persisted. A previously uploaded feedback/thread ID associated with this troubleshooting session is:

019df9f1-7d90-7950-8e06-b329535708db

The issue seems specifically about Codex-managed dependencies in the app, not about the project repository dependencies.

extent analysis

TL;DR

The issue can be potentially resolved by investigating the Codex dependency installation process and error handling in the desktop app.

Guidance

  • Verify the Codex desktop app's configuration and settings to ensure that the dependency installation process is correctly configured.
  • Check for any error messages or logs that may provide more information about the failure to reinstall dependencies.
  • Investigate the Impossibile reinstallare le dipendenze di Codex error message to determine the root cause of the issue.
  • Consider submitting additional feedback using the provided thread ID 019df9f1-7d90-7950-8e06-b329535708db to help the development team troubleshoot the issue.

Notes

The issue seems to be specific to the Codex desktop app on Windows, and the provided information does not suggest a straightforward solution. Further investigation and debugging are required to determine the root cause of the issue.

Recommendation

Apply workaround: Since the issue is related to the Codex dependency installation process, it may be necessary to manually install or update the dependencies outside of the app's settings. However, without more information, it's difficult to provide a specific workaround, and submitting additional feedback may be the best course of action.

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FAQ

Expected behavior

If Codex dependencies are missing, the app should reinstall them successfully from Settings, or provide a clear actionable error explaining why installation failed.

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