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codex - 💡(How to fix) Fix Codex Desktop: generated suggested prompts are cached but not shown for ChatGPT Pro account

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Code Example

ambient-suggestions-enabled = true
auth mode = ChatGPT
OPENAI_API_KEY is not set
local ambient suggestion cache contains pending suggestions for multiple projects

---

[Statsig] The user does not have the required id_type "userID" for Gate "2425897452"
[Statsig] SDK initialization has not completed. Reason: Loading:Unrecognized
RAW_BUFFERClick to expand / collapse

Environment

  • Codex Desktop: 26.527.31326
  • Codex CLI: 0.134.0
  • Platform: macOS, Apple Silicon
  • Auth: ChatGPT
  • Subscription: ChatGPT Pro 5x

Issue

The “Suggested prompts” area no longer shows project suggestions.

This happens across multiple local projects, not just one workspace. The suggestions appear to be generated successfully and cached under ~/.codex/ambient-suggestions/, but they are not rendered in the Desktop UI.

Expected behavior

If pending generated suggestions exist for a project, Codex Desktop should show them in the Suggested prompts area for an eligible ChatGPT Pro account.

Actual behavior

No project suggestions are shown.

I previously saw connected-app onboarding cards such as Teams / Outlook. After dismissing those cards, generated project suggestions still did not appear.

Diagnostics

Confirmed locally:

ambient-suggestions-enabled = true
auth mode = ChatGPT
OPENAI_API_KEY is not set
local ambient suggestion cache contains pending suggestions for multiple projects

After logging out/in and clearing Codex Desktop Local Storage, the issue still reproduces.

Recent Desktop Sentry breadcrumbs include Statsig warnings:

[Statsig] The user does not have the required id_type "userID" for Gate "2425897452"
[Statsig] SDK initialization has not completed. Reason: Loading:Unrecognized

Since this is a ChatGPT Pro account, the account should be eligible.

Possibly related

Notes

This Codex install previously used API key auth and later switched to ChatGPT auth. Current auth appears to be ChatGPT-only.

No tokens, account IDs, full email addresses, or raw auth files are included.

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FAQ

Expected behavior

If pending generated suggestions exist for a project, Codex Desktop should show them in the Suggested prompts area for an eligible ChatGPT Pro account.

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codex - 💡(How to fix) Fix Codex Desktop: generated suggested prompts are cached but not shown for ChatGPT Pro account