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codex - 💡(How to fix) Fix Codex Desktop Windows crashes when clicking Settings > Connections > Connect computer

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Error Message

There is no visible error dialog. The app just exits. errorMessage="failed to install plugin: failed to back up plugin cache entry: Access denied (os error 5)"

RAW_BUFFERClick to expand / collapse

What version of the Codex App are you using (From “About Codex” dialog)?

Codex Desktop 26.527.31326 / Microsoft Store package 26.527.3686.0

What subscription do you have?

ChatGPT Plus / API

What platform is your computer?

Microsoft Windows NT 10.0.19045.0 x64

What issue are you seeing?

On Windows, Codex Desktop crashes/closes immediately when I open Settings > Connections and click "Connect computer".

There is no visible error dialog. The app just exits.

What steps can reproduce the bug?

  1. Open Codex Desktop on Windows.
  2. Open Settings.
  3. Go to Connections.
  4. Click "Connect computer".
  5. Codex Desktop immediately crashes/closes.

What is the expected behavior?

The "Connect computeLocal Codex Sentry breadcrumbs show errors around remote/computer-control initialization:

[remote-connections/bootstrap] shared_object_synced connectionCount=0

[computer-use-native-pipe] computer-use native pipe startup failed errorMessage="Windows Computer Use helper paths are unavailable"

Request failed: unsupported feature enablement auth_elicitation supported features are apps, memories, mentions_v2, plugins, remote_control, tool_suggest, tool_call_mcp_elicitation

bundled_plugins_marketplace_install_failed errorCategory=plugin_cache_windows_file_lock errorMessage="failed to install plugin: failed to back up plugin cache entry: Access denied (os error 5)" bundledPluginSourcePath=./plugins/chrome

The web Sentry scope also shows repeated: GET https://chatgpt.com/backend-api/wham/remote/control/clients?limit=100 status_code=401

Windows Event Viewer did not show an APPCRASH for Codex at the same time; the only recent APPCRASH entry was DAX3API.exe, which appears unrelated.r" setup flow should open and allow me to pair/control this computer.

Additional information

No response

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codex - 💡(How to fix) Fix Codex Desktop Windows crashes when clicking Settings > Connections > Connect computer