nextjs - 💡(How to fix) Fix Critical: Stripe Live API Connection Failure from Vercel Functions [1 comments, 2 participants]

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vercel/next.js#84136Fetched 2026-04-08 02:20:28
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Error Message

Error Details

An error occurred with our connection to Stripe. Request was retried X times. 100% failure rate on all Stripe API calls with connection error.

Code Example

An error occurred with our connection to Stripe. Request was retried X times.
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Issue Description

Our production e-commerce site cannot connect to Stripe Live API from Vercel Functions.

Project: jc-hair-studio Domain: jchairstudios62.xyz Environment: Production

Error Details

An error occurred with our connection to Stripe. Request was retried X times.

What We've Tested

  • Multiple Stripe SDK configurations
  • Different timeout and retry settings
  • Minimal API calls (payment intents, checkout sessions)
  • Direct HTTPS calls to api.stripe.com

Impact

Complete payment processing failure - Business Critical

Expected Behavior

Stripe API calls should complete successfully from Vercel Functions.

Actual Behavior

100% failure rate on all Stripe API calls with connection error.

Additional Context

  • Same code works locally with same live keys
  • Issue appears to be infrastructure-level
  • Affects both Payment Intents and Checkout Sessions APIs

Please help investigate potential network connectivity issues between Vercel and Stripe Live API servers.

extent analysis

TL;DR

Verify the Vercel Functions' outbound traffic configuration and ensure it allows connections to the Stripe Live API.

Guidance

  • Investigate Vercel's security group settings and firewall rules to ensure they do not block outgoing requests to Stripe's API endpoints.
  • Check the DNS resolution for api.stripe.com from within the Vercel Functions environment to confirm it resolves correctly.
  • Test connectivity to Stripe's API using a tool like curl or a simple HTTP client from within the Vercel Functions environment.
  • Review Vercel's documentation on outbound traffic and Stripe's API documentation on required IP addresses or domains for potential restrictions.

Example

No code example is provided as the issue seems to be related to infrastructure configuration rather than code.

Notes

The issue might be specific to the Vercel Functions environment or the project's configuration. Verifying the connectivity and configuration settings is crucial to identifying the root cause.

Recommendation

Apply a workaround by configuring Vercel Functions to use a proxy server or adjusting the security group settings to allow outgoing traffic to Stripe's API, as upgrading to a fixed version is not mentioned in the issue.

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