codex - 💡(How to fix) Fix Cyber security issue [1 comments, 2 participants]

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openai/codex#19505Fetched 2026-04-26 05:16:13
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What version of Codex CLI is running?

0.124.0

What subscription do you have?

Pro

Which model were you using?

gpt-5.5

What platform is your computer?

Linux 6.17.0-22-generic x86_64 x86_64

What terminal emulator and version are you using (if applicable)?

Terminal.app

What issue are you seeing?

I met cyber security issue but when I go to https://chatgpt.com/cyber and start veryfication, "We couldn't start verification. You may not be eligible for this verification flow right now. Please try again later, or contact support if you think this is a mistake." shows and I am confused what to do next.

What steps can reproduce the bug?

Uploaded thread: 019dc2f4-8970-7022-9c67-c4cfe5f25e40

What is the expected behavior?

No response

Additional information

No response

extent analysis

TL;DR

Contact OpenAI support as the verification flow is currently unavailable.

Guidance

  • The error message suggests that the user may not be eligible for the verification flow at the moment, so waiting and trying again later might resolve the issue.
  • Reviewing the uploaded thread (019dc2f4-8970-7022-9c67-c4cfe5f25e40) may provide more context about the issue.
  • Reaching out to OpenAI support via the provided link (https://help.openai.com/) is the recommended course of action as indicated by the error message.
  • Ensure that all requirements for the verification process are met, although the specific requirements are not mentioned in the issue.

Notes

The issue lacks specific technical details about the cyber security issue encountered or the expected behavior, making it difficult to provide a more detailed solution.

Recommendation

Apply workaround: Contact OpenAI support for assistance with the verification flow, as the error message explicitly suggests this course of action.

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