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langchain - 💡(How to fix) Fix docs: add snowloader ServiceNow document loader integration [1 participants]

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langchain-ai/langchain#36235•Fetched 2026-04-08 01:31:07
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Feature Request

I'd like to add documentation for snowloader, a ServiceNow data loader I built that works with LangChain.

What it does

snowloader pulls data from six ServiceNow tables (Incidents, KB, CMDB, Changes, Problems, Service Catalog) and converts them into LangChain Documents via langchain_core.document_loaders.BaseLoader.

Key features:

  • 6 loaders covering the core ITSM tables
  • CMDB relationship traversal (concurrent graph walking)
  • Delta sync (only fetch updated records)
  • Built-in HTML cleaning for KB articles
  • 4 auth modes (Basic, OAuth Password, OAuth Client Credentials, Bearer Token)
  • Production-grade: retry with backoff, rate limiting, thread safety, proxy support

What I'm proposing

A docs-only PR adding an integration notebook at docs/docs/integrations/document_loaders/snowloader.ipynb. The package is already published on PyPI:

I have the notebook ready and can submit a PR once this issue is approved.

extent analysis

Fix Plan

To add documentation for snowloader, we will create a new notebook in the docs directory.

Steps:

  • Create a new file snowloader.ipynb in docs/docs/integrations/document_loaders/
  • Add documentation and examples to the notebook
  • Submit a PR with the new notebook

Example Code:

# Import necessary libraries
import snowloader
from langchain_core.document_loaders import BaseLoader

# Create a new loader
loader = snowloader.ServiceNowLoader(
    instance='your_instance',
    username='your_username',
    password='your_password'
)

# Load data from ServiceNow
data = loader.load()

# Print the loaded data
print(data)

Verification

To verify that the fix worked, check that the new notebook is visible in the docs directory and that the examples in the notebook run without errors.

Extra Tips

  • Make sure to update the README.md file to include information about the new documentation.
  • Consider adding a section to the documentation that explains how to use the snowloader package with LangChain.

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#ssr#cache issue#memory leak#API versioning#request timeout

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langchain - 💡(How to fix) Fix docs: add snowloader ServiceNow document loader integration [1 participants]