hermes - 💡(How to fix) Fix Does wecom not support transferring word and Excel to BOT? [1 participants]

TL;DR

The issue may be resolved by checking the file type support and limitations of the WeCom platform for transferring Word and Excel files to a BOT.

Guidance

• Review the WeCom documentation to confirm if Word and Excel file types are supported for transfer to a BOT.
• Check if there are any specific requirements or restrictions for transferring these file types, such as file size limits or formatting constraints.
• Verify if the issue is specific to the file type or if it's a general issue with file transfers to the BOT.

Notes

The solution may depend on the specific WeCom platform version and configuration being used, which is not specified in the issue.

Recommendation

Apply workaround: Check the WeCom documentation and platform limitations to determine the best approach for transferring Word and Excel files to a BOT, as the issue may be due to unsupported file types or other restrictions.