hermes - 💡(How to fix) Fix 有問題詢問,寄EMAIL給你們又被退 [1 comments, 2 participants]

你好~~ 乃未見你們的回應，今天4/27又發生同樣的訊息 可否幫忙確認一下

感謝 蘇丹成

---------- Forwarded message --------- 寄件者： clawd01 tsamc <[email protected]> Date: 2026年4月27日週一 上午5:45 Subject: 詢問API事宜 To: <[email protected]>

你好! 我有購買你們的API 的token plan的計劃在HERMES上運用 也依據你們官網上的設定 底下是購買的記錄 Payment history

Sequence Date(UTC) Amount(Tax included) Results 2048069546778042477 2026-04-25 17:35:20 20.00 Success 但系統上一直出現 ⚠️ API call failed (attempt 1/3): InternalServerError [HTTP 500] 🔌 Provider: minimax Model: MiniMax-M2.7-highspeed 🌐 Endpoint: https://api.minimax.io/anthropic 📝 Error: HTTP 500: insufficient balance (1008) ⏱️ Elapsed: 6.41s Context: 2 msgs, ~4,628 tokens ⏳ Retrying in 2.4s (attempt 1/3)... ⚠️ API call failed (attempt 2/3): InternalServerError [HTTP 500] 🔌 Provider: minimax Model: MiniMax-M2.7-highspeed 🌐 Endpoint: https://api.minimax.io/anthropic 📝 Error: HTTP 500: insufficient balance (1008) ⏱️ Elapsed: 14.66s Context: 2 msgs, ~4,628 tokens ⏳ Retrying in 4.7s (attempt 2/3)... ⚠️ API call failed (attempt 3/3): InternalServerError [HTTP 500] 🔌 Provider: minimax Model: MiniMax-M2.7-highspeed 🌐 Endpoint: https://api.minimax.io/anthropic 📝 Error: HTTP 500: insufficient balance (1008) ⏱️ Elapsed: 24.62s Context: 2 msgs, ~4,628 tokens ⚠️ Max retries (3) exhausted — trying fallback... ❌ API failed after 3 retries — HTTP 500: insufficient balance (1008) 💀 Final error: HTTP 500: insufficient balance (1008) 🧾 Request debug dump written to: /home/d01/.hermes/sessions/request_dump_20260427_052717_b06e50_20260427_052904_055159.json

而且我看官網登入的計劃 都沒有使用的記錄 Current Usage How do usage limits work

Text Generation 5 Hours Weekly

Time Range: 04/20 00:00 - 04/27 00:00(UTC) Reset Time: Resets in 2 hr 20 min 0/45000 0% Used 可幫我確認一下，是因為那裡卡住了嗎?感謝

蘇丹成

Basic Information Email address [[email protected]] Name Tsamc GroupID 2042867329657745935