claude-code - 💡(How to fix) Fix [FEATURE] Dispatch onboarding needs basic usage info in-app [1 participants]

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anthropics/claude-code#49142Fetched 2026-04-17 08:49:42
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Fix Action

Fix / Workaround

As a new Dispatch user, it wasn't clear how the feature actually works. I had to ask the assistant directly to understand things like:

-Dispatch is one persistent thread, but each request I send gets routed to its own isolated task session. Tasks don't share context, so unrelated requests (a financial doc, then a weather report) don't leak into each other. -To continue a previous task, I either describe it in words so the assistant can match it, or tap the task in the list. -To start fresh, I just send the next request — no explicit "new conversation" button needed. If I want previous context dropped entirely, I ask. -Memory persists across sessions for durable things (role, preferences, ongoing projects), but not ephemeral task details.

None of this is surfaced in the app. A short onboarding screen, tooltip, or "How Dispatch works" link in the menu would prevent new users from guessing and getting frustrated.

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Preflight Checklist

  • I have searched existing requests and this feature hasn't been requested yet
  • This is a single feature request (not multiple features)

Problem Statement

As a new Dispatch user, it wasn't clear how the feature actually works. I had to ask the assistant directly to understand things like:

-Dispatch is one persistent thread, but each request I send gets routed to its own isolated task session. Tasks don't share context, so unrelated requests (a financial doc, then a weather report) don't leak into each other. -To continue a previous task, I either describe it in words so the assistant can match it, or tap the task in the list. -To start fresh, I just send the next request — no explicit "new conversation" button needed. If I want previous context dropped entirely, I ask. -Memory persists across sessions for durable things (role, preferences, ongoing projects), but not ephemeral task details.

None of this is surfaced in the app. A short onboarding screen, tooltip, or "How Dispatch works" link in the menu would prevent new users from guessing and getting frustrated.

Proposed Solution

Document , in app, especially at onboarding phase how to use dispatch feature

Alternative Solutions

No response

Priority

High - Significant impact on productivity

Feature Category

Documentation

Use Case Example

No response

Additional Context

No response

extent analysis

TL;DR

Adding a short onboarding screen or tooltip to explain how the Dispatch feature works can improve user understanding and productivity.

Guidance

  • Consider adding a "How Dispatch works" link in the menu for easy access to documentation.
  • Implement a brief tutorial or guided tour during the onboarding phase to introduce key concepts, such as isolated task sessions and context sharing.
  • Use clear and concise language in the documentation to explain how to continue previous tasks, start fresh, and manage context.
  • Review existing user feedback and support requests to identify common pain points and areas where additional documentation or guidance can be provided.

Example

No code snippet is provided as this issue is related to documentation and user experience.

Notes

The proposed solution focuses on improving documentation and user experience, which may not address all potential issues with the Dispatch feature. Further testing and user feedback may be necessary to identify and address any underlying technical issues.

Recommendation

Apply workaround: Add documentation and guidance during the onboarding phase to improve user understanding of the Dispatch feature. This can help mitigate frustration and improve productivity while more comprehensive solutions are explored.

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