openclaw - 💡(How to fix) Fix [Feature]: In the Feishu environment, the OpenClaw robot is unable to respond to messages sent by other robot accounts, but it responds completely normally to messages from human users. [1 participants]

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openclaw/openclaw#59677Fetched 2026-04-08 02:41:49
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In the Feishu environment, the OpenClaw robot is unable to respond to messages sent by other robot accounts, but it responds completely normally to messages from human users.

Error Message

In the Feishu (Lark) environment, I have deployed two Feishu robots simultaneously: a standard business robot and the OpenClaw robot. At present, all functions of the OpenClaw robot are operating normally, and it can fully respond to and reply to all messages sent by human users. The only exception is that it completely fails to respond to or reply to messages sent from the standard business robot account, with no errors logged and no corresponding reply action triggered.

Root Cause

In the Feishu environment, the OpenClaw robot is unable to respond to messages sent by other robot accounts, but it responds completely normally to messages from human users.

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Summary

In the Feishu environment, the OpenClaw robot is unable to respond to messages sent by other robot accounts, but it responds completely normally to messages from human users.

Problem to solve

In the Feishu (Lark) environment, I have deployed two Feishu robots simultaneously: a standard business robot and the OpenClaw robot. At present, all functions of the OpenClaw robot are operating normally, and it can fully respond to and reply to all messages sent by human users. The only exception is that it completely fails to respond to or reply to messages sent from the standard business robot account, with no errors logged and no corresponding reply action triggered.

Proposed solution

Expected Behavior

The OpenClaw robot can normally receive, parse and reply to messages sent by the standard business robot account, following the exact same logic as it responds to messages from human users.

Alternatives considered

No response

Impact

Actual Behavior

  1. When a human user sends messages (including @mention scenarios) to the OpenClaw robot in a private chat or group chat, the OpenClaw robot can properly receive, parse and reply in accordance with the preset logic, with no exceptions during the entire process.
  2. When the standard business robot sends messages (including @mention scenarios, with identical message format and content) to the OpenClaw robot in a private chat or group chat under the same environment, the OpenClaw robot does not perform any reply action, while all other functions remain in normal operation.

Evidence/examples

No response

Additional information

No response

extent analysis

TL;DR

The OpenClaw robot may need to be configured to recognize and respond to messages from other robot accounts in the Feishu environment.

Guidance

  • Verify the message format and content sent by the standard business robot to ensure it matches the expected format that the OpenClaw robot is programmed to respond to.
  • Check the OpenClaw robot's configuration to see if there are any settings that differentiate between human users and robot accounts, and adjust accordingly.
  • Test the OpenClaw robot's response to messages from the standard business robot in a controlled environment to isolate any potential issues.
  • Review the Feishu environment's documentation to see if there are any specific requirements or restrictions for robot-to-robot communication.

Notes

The issue may be related to the OpenClaw robot's logic for handling messages from different types of senders, and adjusting this logic may be necessary to resolve the issue.

Recommendation

Apply workaround: Adjust the OpenClaw robot's configuration to recognize and respond to messages from other robot accounts, as the current setup seems to only work with human users.

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openclaw - 💡(How to fix) Fix [Feature]: In the Feishu environment, the OpenClaw robot is unable to respond to messages sent by other robot accounts, but it responds completely normally to messages from human users. [1 participants]