claude-code - 💡(How to fix) Fix [Feature Request] Allow flexible MCP server and custom connector setup in claude.ai (like Devin) [1 participants]

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anthropics/claude-code#49004Fetched 2026-04-17 08:53:30
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We are a team using claude.ai with Slack integration for daily development work. We have several pain points around MCP server and custom connector configuration in claude.ai.

Root Cause

We are a team using claude.ai with Slack integration for daily development work. We have several pain points around MCP server and custom connector configuration in claude.ai.

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Summary

We are a team using claude.ai with Slack integration for daily development work. We have several pain points around MCP server and custom connector configuration in claude.ai.

Feedback

1. Custom connector setup is too restrictive (OAuth-only)

Currently, adding custom connectors only supports OAuth authentication, which makes it very difficult to integrate with many internal tools. Supporting other auth methods (API keys, basic auth, etc.) would greatly improve usability.

2. Allow any MCP server (remote or local) to be configured freely

Similar to how Devin allows users to set up any MCP server regardless of whether it's remote or local, we'd like the same flexibility in claude.ai. Currently the options are very limited compared to Claude Code CLI.

3. Admin-controlled permissions for users to add custom connectors/MCPs

We'd like a model where:

  • Organization admins can allow individual users to add their own custom connectors and MCP servers
  • Users can freely configure integrations within the permissions granted by their admin
  • This would reduce the bottleneck on admins while maintaining control

Context

These limitations are the biggest friction point for our team adopting claude.ai's Slack integration for development workflows. The Claude Code CLI is much more flexible in this regard, and we'd love to see that flexibility extended to the claude.ai platform.

Environment

  • claude.ai with Slack integration
  • Team of ~5 engineers

extent analysis

TL;DR

The team should consider requesting enhancements to claude.ai's custom connector configuration and MCP server setup to support multiple authentication methods and admin-controlled permissions.

Guidance

  • Review the current authentication methods supported by claude.ai and identify potential alternatives (e.g., API keys, basic auth) that could be proposed as additional options.
  • Investigate the current permissions model in claude.ai and determine if there are any existing settings or workarounds that could provide more flexibility for admins to control user permissions.
  • Reach out to the claude.ai development team or support to submit feature requests for the desired enhancements, providing specific examples of the team's use cases and pain points.
  • Consider using the Claude Code CLI as a temporary workaround for custom connector and MCP server configuration, given its greater flexibility.

Example

No code snippet is provided as the issue is focused on configuration and feature requests rather than code-level issues.

Notes

The solution to this issue relies on enhancements to the claude.ai platform, which may require coordination with the development team. The team should be prepared to provide detailed feedback and use cases to support their feature requests.

Recommendation

Apply workaround: The team should use the Claude Code CLI as a temporary solution for custom connector and MCP server configuration, while awaiting potential enhancements to the claude.ai platform. This allows the team to leverage the greater flexibility of the CLI while still using the claude.ai platform for other features.

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