codex - 💡(How to fix) Fix Feature request: make feedback submission more visible and trackable in ChatGPT/Codex [1 comments, 2 participants]

TL;DR

Implementing an in-product feedback entry point in ChatGPT and Codex with clear categorization and acknowledgement features may improve the user experience and trust in the feedback process.

Guidance

• Introduce a visible and accessible feedback submission interface within ChatGPT to match the clarity provided by Codex CLI and VS Code workflows.
• Develop a categorization system for feedback (bug, feature request, workflow gap) to streamline routing to the relevant teams.
• Provide a unique reference ID or acknowledgement after feedback submission to assure users that their input is being collected and reviewed.
• Ensure that the feedback process is transparent, with clear indications that submissions are systematically collected and considered.

Example

No specific code example can be provided without more technical details, but a potential UI element could be a "Feedback" button with a dropdown menu for categorization.

Notes

The implementation details and technical requirements for such a feature are not specified in the issue, so the guidance provided is high-level and focused on the user experience and process improvements.

Recommendation

Apply a workaround by enhancing the existing /feedback command in Codex with a more prominent and user-friendly interface, potentially including the requested categorization and acknowledgement features, until a more integrated solution can be developed.