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claude-code - 💡(How to fix) Fix [FEATURE] Telemetry for Claude Desktop and Claude.ai web [1 participants]

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anthropics/claude-code#52587•Fetched 2026-04-24 06:03:09
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  • I have searched existing requests and this feature hasn't been requested yet
  • This is a single feature request (not multiple features)

Problem Statement

Telemetry for Claude Code is great, and our org is using the Otel telemetry with Grafana successfully. However as of 24-April-2026 there's no telemetry options for Claude desktop or Claude web.

I can see another user has requested telemetry for Claude Code for web. My request here is for telemetry for Claude desktop and Claude.ai web. That's a great request I'm also supportive of, but I wanted to make sure this request for desktop and web was clearly heard and not assumed to be part of Claude Code for web - our org wants Claude desktop and web telemetry too.

Related req for Claude Code for web telemetry: https://github.com/anthropics/claude-code/issues/32364

Proposed Solution

Org settings enabled turning on telemetry for all users, like for Claude Code.

Alternative Solutions

No response

Priority

Critical - Blocking my work

Feature Category

Configuration and settings

Use Case Example

No response

Additional Context

No response

extent analysis

TL;DR

Enable telemetry for Claude desktop and web by implementing a similar org settings solution as used for Claude Code.

Guidance

  • Review the existing telemetry implementation for Claude Code to understand how org settings are used to enable telemetry for all users.
  • Investigate if the same approach can be applied to Claude desktop and web, considering any potential differences in their architecture or configuration.
  • Check the related issue for Claude Code web telemetry (https://github.com/anthropics/claude-code/issues/32364) for any insights or updates that may be relevant to this request.
  • Consider reaching out to the maintainers or contributors of Claude desktop and web to discuss the feasibility of implementing telemetry and potential next steps.

Notes

The solution will depend on the specific architecture and configuration of Claude desktop and web, which may differ from Claude Code. Additional information or context may be necessary to determine the best approach.

Recommendation

Apply workaround: Implement a similar org settings solution as used for Claude Code, if feasible, to enable telemetry for Claude desktop and web. This approach is recommended because it leverages an existing solution that has been successfully used for Claude Code, and may be adaptable to other Claude products.

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claude-code - 💡(How to fix) Fix [FEATURE] Telemetry for Claude Desktop and Claude.ai web [1 participants]