codex - 💡(How to fix) Fix Flagged for Cyber after completing KYC [2 comments, 3 participants]

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openai/codex#19252Fetched 2026-04-24 10:40:07
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What version of Codex CLI is running?

0.124.0

What subscription do you have?

Plus

Which model were you using?

gpt-5.5

What platform is your computer?

Darwin 25.4.0 arm64 arm

What terminal emulator and version are you using (if applicable)?

Warp

What issue are you seeing?

I have completed the KYC verification for cyber use, yet my prompt still flagged my account. Like, what?

What steps can reproduce the bug?

Uploaded thread: 019dbd0f-fb64-7a00-9dc7-fd17530ca140

[!Note] The thread may contain sensitive data since I am unsure what parts of it were uploaded. Please be careful in sharing the data.

What is the expected behavior?

Normal use of 5.5 unflagged.

Additional information

No response

extent analysis

TL;DR

The issue may be related to the KYC verification process or the specific model being used, and reviewing the uploaded thread for sensitive data and checking the account status could help resolve the issue.

Guidance

  • Review the uploaded thread (019dbd0f-fb64-7a00-9dc7-fd17530ca140) to identify any potential issues or sensitive data that may be causing the account to be flagged.
  • Check the account status and KYC verification details to ensure that the verification was successful and the account is active.
  • Verify that the gpt-5.5 model is compatible with the Plus subscription and the Darwin 25.4.0 arm64 arm platform.
  • Contact support to investigate the issue further, as the problem may be specific to the user's account or configuration.

Notes

The issue may be specific to the user's account or configuration, and additional information may be required to fully resolve the issue.

Recommendation

Apply workaround: Review the uploaded thread and check the account status to identify potential issues, as this may help resolve the issue without requiring an upgrade or significant changes.

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codex - 💡(How to fix) Fix Flagged for Cyber after completing KYC [2 comments, 3 participants]