openclaw - 💡(How to fix) Fix Gateway: recurring '⚠️ Something went wrong' error requires manual restart (Telegram) [1 comments, 2 participants]

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openclaw/openclaw#74822Fetched 2026-05-01 05:40:59
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Recurring gateway error in a Telegram session that makes the assistant unresponsive. Requires manual openclaw gateway restart each time to recover.

Error Message

Recurring gateway error in a Telegram session that makes the assistant unresponsive. Requires manual openclaw gateway restart each time to recover.

Error message shown to user

  • Trigger: Unknown / intermittent — user sends a normal message and receives the error
  1. Better error logging so the failure reason is captured for diagnosis

Root Cause

  1. Identify and fix the root cause of the processing failure
  2. Auto-recovery / self-healing so the gateway restarts without manual intervention
  3. Better error logging so the failure reason is captured for diagnosis
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Summary

Recurring gateway error in a Telegram session that makes the assistant unresponsive. Requires manual openclaw gateway restart each time to recover.

Error message shown to user

⚠️ Something went wrong while processing your request. Please try again, or use /new to start a fresh session.

Reproduction details

  • Platform: Telegram
  • Occurrences: At least 2026-04-23 and 2026-04-29 ~21:04 PDT
  • Trigger: Unknown / intermittent — user sends a normal message and receives the error

Steps to reproduce

No reliable repro steps known yet — appears intermittent.

Expected behavior

Session recovers automatically or the gateway self-heals.

Actual behavior

Session becomes permanently unresponsive until openclaw gateway restart is run manually.

Requested improvements

  1. Identify and fix the root cause of the processing failure
  2. Auto-recovery / self-healing so the gateway restarts without manual intervention
  3. Better error logging so the failure reason is captured for diagnosis

extent analysis

TL;DR

Implementing an auto-restart mechanism for the openclaw gateway or enhancing its error handling and logging could mitigate the recurring gateway error.

Guidance

  • Investigate the openclaw gateway restart command to understand its implications and potential for automation.
  • Enhance error logging to capture the failure reason, which could help identify the root cause of the processing failure.
  • Consider implementing a watchdog or monitoring system to detect when the gateway becomes unresponsive and automatically restart it.
  • Review the Telegram session handling code to see if there are any potential issues with session management that could contribute to the gateway error.

Example

No specific code example can be provided without more context, but automating the openclaw gateway restart command could involve scheduling a cron job or using a process manager like systemd to monitor and restart the service as needed.

Notes

The intermittent nature of the issue and lack of reliable reproduction steps make it challenging to provide a definitive fix. Additional logging and monitoring will be crucial in identifying the root cause.

Recommendation

Apply a workaround by automating the openclaw gateway restart command, as this can provide immediate relief from the manual restart requirement while further investigation into the root cause continues.

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FAQ

Expected behavior

Session recovers automatically or the gateway self-heals.

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