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ollama - 💡(How to fix) Fix Intel Battlemage (BMG G21) ARC PRO 60 not detected on Ubuntu 26.04 - oneAPI runner missing from installation [1 participants]

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ollama/ollama#15827•Fetched 2026-04-27 05:29:00
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What is the issue?

Describe the bug On Ubuntu 26.04 (Resolute) with Intel Arc Pro B60 (Battlemage G21), the Ollama installer fails to download and install the oneapi runner. Even when using OLLAMA_INTEL_GPU=1, the /usr/local/lib/ollama/oneapi directory is not created, and the libggml-oneapi.so library is missing.

As a result, Ollama defaults to CPU inference (showing 0 B VRAM) unless manually forced to use Vulkan. However, Vulkan support is experimental and does not utilize XMX units for optimal performance.

System Information:

OS: Ubuntu 26.04 (Resolute)

GPU: Intel(R) Arc(tm) Pro B60 Graphics (BMG G21) - 24GB VRAM

Kernel: Linux with xe driver

Ollama Version: 0.21.2 (and latest)

Intel Stack: intel-oneapi-runtime-libs (2026.0) is installed on the host.

Steps to reproduce:

Run curl -fsSL https://ollama.com/install.sh | OLLAMA_INTEL_GPU=1 sh on Ubuntu 26.04.

Check /usr/local/lib/ollama/ directory. The oneapi folder is missing.

Run ollama serve. Logs show discovering available GPUs... followed by initial_count=0 for Intel devices.

Expected behavior: The installer should recognize Ubuntu 26.04 and the Battlemage architecture, then download the necessary oneapi binaries (runners) to enable hardware acceleration via SYCL/Level Zero.

Potential Cause: The installation script likely does not include 26.04 in its supported OS list for the Intel runner download. Additionally, the new xe driver/PCI ID for Battlemage might not be fully mapped for automatic feature detection.

Relevant log output

OS

Linux

GPU

Intel

CPU

AMD

Ollama version

newest

extent analysis

TL;DR

The Ollama installer may need to be updated to support Ubuntu 26.04 and the Intel Arc Pro B60 GPU for oneapi runner installation.

Guidance

  • Verify that the installation script supports Ubuntu 26.04 by checking the script's supported OS list.
  • Check if the xe driver and PCI ID for the Battlemage architecture are properly mapped for automatic feature detection.
  • Consider manually installing the oneapi binaries or modifying the installation script to include support for Ubuntu 26.04 and the Intel Arc Pro B60 GPU.
  • Test the experimental Vulkan support as a temporary workaround, but be aware that it may not utilize XMX units for optimal performance.

Example

No code snippet is provided as it is not clearly supported by the issue.

Notes

The issue may be specific to the combination of Ubuntu 26.04, Intel Arc Pro B60 GPU, and Ollama version 0.21.2, and may not be reproducible on other systems.

Recommendation

Apply workaround: Modify the installation script to include support for Ubuntu 26.04 and the Intel Arc Pro B60 GPU, or manually install the oneapi binaries, as the issue is likely due to a lack of support in the current installation script.

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#api#installation#batch processing#GPU compatibility#latency issue

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ollama - 💡(How to fix) Fix Intel Battlemage (BMG G21) ARC PRO 60 not detected on Ubuntu 26.04 - oneAPI runner missing from installation [1 participants]