gemini-cli - 💡(How to fix) Fix my account was disabled to login gemini cli [2 comments, 2 participants]

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google-gemini/gemini-cli#25795Fetched 2026-04-23 07:45:13
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Error Message

Since yesterday, I haven't been able to use the Gemini CLI with my account. When I try to connect using the OAuth option, the process works correctly; however, at the end, I receive the following error message in my terminal:

RAW_BUFFERClick to expand / collapse

Since yesterday, I haven't been able to use the Gemini CLI with my account. When I try to connect using the OAuth option, the process works correctly; however, at the end, I receive the following error message in my terminal:

"Failed to sign in. Message: This service has been disabled in this account for violation of Terms of Service. Please submit an appeal to continue using this product."

I opened a support ticket (Case ID: 4876047), and the agent suggested that I open a formal issue here.

extent analysis

TL;DR

The error message suggests that the service has been disabled due to a Terms of Service violation, and submitting an appeal may be the most likely step to resolve the issue.

Guidance

  • The error message explicitly states that the service has been disabled for a Terms of Service violation, indicating that the issue is account-related rather than a technical problem with the Gemini CLI.
  • Review the Terms of Service to understand what may have triggered the disablement and ensure compliance before submitting an appeal.
  • Follow up on the existing support ticket (Case ID: 4876047) for further guidance or updates on the appeal process.
  • Consider reaching out to the support team for clarification on what specific actions are required to submit a formal appeal and have the service reinstated.

Notes

The resolution of this issue appears to depend on the outcome of the appeal process, and technical changes to the Gemini CLI or its configuration may not be applicable in this case.

Recommendation

Apply workaround: Submit an appeal as suggested by the support agent, as this is the explicitly recommended course of action to address the service disablement.

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gemini-cli - 💡(How to fix) Fix my account was disabled to login gemini cli [2 comments, 2 participants]