ollama - 💡(How to fix) Fix ollama: /lib/x86_64-linux-gnu/libc.so.6: version `GLIBC_2.28' not found (required by ollama) [2 comments, 2 participants]

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ollama/ollama#15624Fetched 2026-04-17 08:27:11
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What is the issue?

ollama: /lib/x86_64-linux-gnu/libc.so.6: version `GLIBC_2.28' not found (required by ollama) Hello, may I ask if the latest version of ollama does not support Ubuntu 18.04? I encountered this problem during the installation process, but currently I am unable to upgrade the system.

Relevant log output

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extent analysis

TL;DR

The issue is likely due to a compatibility problem between the ollama version and the GNU C Library (GLIBC) version on Ubuntu 18.04, and a potential workaround is to use a compatible ollama version or update the GLIBC version.

Guidance

  • The error message indicates that ollama requires GLIBC_2.28, which is not available on Ubuntu 18.04 by default, suggesting a version compatibility issue.
  • To verify the GLIBC version, run the command ldd --version in the terminal.
  • Consider using a version of ollama that is compatible with Ubuntu 18.04, if available, or explore options to update the GLIBC version on the system.
  • If updating the system is not feasible, investigate alternative installation methods or workarounds for ollama that do not require GLIBC_2.28.

Example

No specific code snippet is applicable in this case, as the issue revolves around version compatibility rather than code implementation.

Notes

The solution may vary depending on the specific version of ollama being used and the constraints of the system environment, such as the inability to upgrade Ubuntu.

Recommendation

Apply workaround: Given the constraint of not being able to upgrade the system, exploring a workaround such as using a compatible version of ollama or finding an alternative installation method that does not require GLIBC_2.28 seems to be the most feasible approach.

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ollama - 💡(How to fix) Fix ollama: /lib/x86_64-linux-gnu/libc.so.6: version `GLIBC_2.28' not found (required by ollama) [2 comments, 2 participants]