openclaw - 💡(How to fix) Fix Per-channel timeout configuration (telegram/discord/webchat/cron) [1 comments, 2 participants]

Problem

Today agents.defaults.timeoutSeconds is a single global knob that applies to all interactive channels (Telegram, Webchat, Discord) plus is the default for cron jobs without explicit per-job override.

This forces a single trade-off across very different latency expectations:

Because all interactive channels share one timeout:

• If you lower it (e.g. 90s) to fail-fast on hung profiles → legitimate slow runs (Anthropic Opus compaction on large contexts) get killed
• If you raise it (e.g. 360s) so compaction survives → a single hung OAuth profile (silent server-side throttle, no 429) blocks Telegram for 6 minutes

In production this manifests as continuous tweaking of the global timeout each time a different bug surfaces. My team's memory file shows: 180s → 240s → 360s → 600s → back down → up — over months, with no architectural progress, just whack-a-mole.

Reproduction (silent profile-hang scenario)

1. Configure 3 OAuth profiles for openai-codex (e.g. ChatGPT Plus accounts)
2. Hit one profile's daily quota → it returns Try again in ~N min
3. After the cooldown elapses, OpenAI sometimes leaves that profile in a soft-throttle state where requests hang without responding (no 429, no error, just dead connection)
4. Send a Telegram message that routes to the throttled profile via advanceAuthProfile
5. Wait 6 minutes (the global timeoutSeconds) before failover happens
6. The user-facing channel (Telegram) appears completely unresponsive

Proposed solution

Allow per-channel timeout overrides in agents.defaults and agents.list[i]:

```jsonc { "agents": { "defaults": { "timeoutSeconds": 360, "channelTimeoutSeconds": { "telegram": 90, "discord": 90, "webchat": 240 } } } } ```

Resolution order at request time (highest priority first):

1. Cron-job specific payload.timeoutSeconds
2. Per-agent channelTimeoutSeconds[channel]
3. Global channelTimeoutSeconds[channel]
4. Per-agent timeoutSeconds
5. Global timeoutSeconds
6. DEFAULT_AGENT_TIMEOUT_SECONDS (600s in code)

Why this is more than just config sugar

The current architecture makes Telegram the worst-served lane: users expect <30s replies, but the global timeout has to accommodate Opus-compaction or 200k-context inference that legitimately needs 3–5 minutes. There's no way today to encode "Telegram should fail fast even if other lanes need longer".

Per-channel timeouts also enable a much faster failover loop on hung profiles. With Telegram at 90s, a silent-hang profile is rotated within 1.5 min instead of 6 min.

Related

• #43187 (Telegram polling stall — restart-cycle hang)
• #65517 (active-memory plugin event-loop starve → Telegram unresponsive)

Both share the same underlying pain: the gateway has no granularity for "Telegram needs to fail fast".

Workaround used today (suboptimal)

• Manually clear authProfileOverride per session when a profile hangs
• Manually demote the hanging profile via openclaw models auth order set
• Accept that the global timeout will be "wrong" for at least one lane

This is reactive whack-a-mole and doesn't scale.

Acceptance criteria

• channelTimeoutSeconds parses from config, schema-validated
• Runtime resolves the right timeout per request based on channel type
• Existing timeoutSeconds semantics unchanged when channelTimeoutSeconds not set (backward compatible)
• Reasonable defaults shipped (e.g. telegram=120, discord=120, webchat=300, fallback to global)
• Documented in agent config reference

OpenClaw version: 2026.4.24