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gemini-cli - 💡(How to fix) Fix Pro account but gemini-cli not working [1 participants]

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google-gemini/gemini-cli#26371•Fetched 2026-05-03 04:52:32
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Error Message

I recently upgraded to a Pro plan by joining a Google Family group. While Gemini Pro on web works perfectly, I’m having trouble with gemini-cli. Despite reinstalling, clearing the cache, and re-logging several times, it fails to respond to a simple "hi" prompt. It either hangs indefinitely on "thinking" or returns an error regarding high demand.

Code Example

> /about
│ About Gemini CLI                                                                                                                                                        │
│                                                                                                                                                                         │
│ CLI Version                                               0.40.1                                                                                                        │
│ Git Commit                                                7a382e066                                                                                                     │
│ Model                                                     Auto (Gemini 3)                                                                                               │
│ Sandbox                                                   no sandbox                                                                                                    │
│ OS                                                        win32                                                                                                         │
│ Auth Method                                               Signed in with Google (...@gmail.com)                                                              │
│ Tier                                                      Gemini Code Assist in Google One AI Pro
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What happened?

I recently upgraded to a Pro plan by joining a Google Family group. While Gemini Pro on web works perfectly, I’m having trouble with gemini-cli. Despite reinstalling, clearing the cache, and re-logging several times, it fails to respond to a simple "hi" prompt. It either hangs indefinitely on "thinking" or returns an error regarding high demand.

I have this same issue on windows and wsl and with any model (even gemini-2.5-flash)

What did you expect to happen?

respond to prompts!

Client information

<details> <summary>Client Information</summary>

Run gemini to enter the interactive CLI, then run the /about command.

> /about
│ About Gemini CLI                                                                                                                                                        │
│                                                                                                                                                                         │
│ CLI Version                                               0.40.1                                                                                                        │
│ Git Commit                                                7a382e066                                                                                                     │
│ Model                                                     Auto (Gemini 3)                                                                                               │
│ Sandbox                                                   no sandbox                                                                                                    │
│ OS                                                        win32                                                                                                         │
│ Auth Method                                               Signed in with Google ([email protected])                                                              │
│ Tier                                                      Gemini Code Assist in Google One AI Pro
</details>

Login information

Signed in with google (web auth)

Anything else we need to know?

No response

extent analysis

TL;DR

The issue with gemini-cli failing to respond to prompts after upgrading to a Pro plan may be related to authentication or server overload, and checking the authentication method or trying a different model could help.

Guidance

  • Verify that the Google authentication is correctly configured and try re-authenticating using the web auth method.
  • Try switching to a different model, such as gemini-2.5-flash, to see if the issue persists.
  • Check if the problem occurs when using the Gemini Pro on the web, as it is mentioned to be working perfectly.
  • Consider reaching out to the support team for further assistance, as the issue may be related to the Pro plan or server-side configuration.

Notes

The issue seems to be specific to the gemini-cli and not related to the operating system, as it occurs on both Windows and WSL.

Recommendation

Apply workaround: Try switching to a different model or re-authenticating using the web auth method, as this may help resolve the issue temporarily until a more permanent fix is found.

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gemini-cli - 💡(How to fix) Fix Pro account but gemini-cli not working [1 participants]