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claude-code - 💡(How to fix) Fix QuickBooks connector stuck in 'Requested' status with no management options (no three dots, Remove button, or Cancel option)

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  • I have searched existing issues and this hasn't been reported yet
  • This is a single bug report (please file separate reports for different bugs)
  • I am using the latest version of Claude Code

What's Wrong?

Description: Claude connector Quickbooks stuck in requested Environment: Platform: claude.ai web interface Browser: Chrome Operating System: MacOS Sequioa v15.7.4 Issue: The QuickBooks connector is stuck showing "Requested" status with no way to manage or remove it. No three dots menu, Remove button, or Cancel option appears next to the connector. Steps taken: Cleared browser cookies Tried incognito/private browsing mode Attempted to remove connector from Customize > Connectors (https://claude.ai/customize/connectors) Checked for connector in conversation interface (+ button > Connectors) Waited several minutes for state to clear Expected behavior: Should either complete the OAuth flow with Intuit or provide an option to cancel/remove the pending request. Actual behavior: Connector shows "Requested" status indefinitely. Claude cannot locate the connector when attempting to use it in conversations. The OAuth prompt from Intuit never appeared during initial setup. Additional context: Confirmed admin status on QuickBooks side No pending app authorization requests exist in QuickBooks Issue persists across different browsers and incognito mode

What Should Happen?

Claude should connect to quickbooks.

Error Messages/Logs

Steps to Reproduce

  1. connector Quickbooks
  2. connect
  3. connected

Claude Model

None

Is this a regression?

Yes, this worked in a previous version

Last Working Version

No response

Claude Code Version

not sure

Platform

Anthropic API

Operating System

macOS

Terminal/Shell

Terminal.app (macOS)

Additional Information

No response

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