openclaw - 💡(How to fix) Fix Slack integration: support downloading file attachments from DMs [1 comments, 2 participants]

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openclaw/openclaw#70272Fetched 2026-04-23 07:26:54
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This came up during an LP intake workflow where the user was sharing business card photos via Slack DMs. The agent could see that a [Slack file: Image from iOS.jpg] was attached but had no way to retrieve the actual image data.

Root Cause

This came up during an LP intake workflow where the user was sharing business card photos via Slack DMs. The agent could see that a [Slack file: Image from iOS.jpg] was attached but had no way to retrieve the actual image data.

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Problem

When users share images (e.g. business card photos, screenshots) in Slack DMs, the agent cannot access or download the file content. The message tool doesn't support a download-file action, and there's no file download handler in the Slack integration.

Context

This came up during an LP intake workflow where the user was sharing business card photos via Slack DMs. The agent could see that a [Slack file: Image from iOS.jpg] was attached but had no way to retrieve the actual image data.

Expected Behavior

  • Agent should be able to download file attachments shared in Slack messages
  • Files should be accessible via the message tool (e.g. action: "download-file") or automatically included as base64/URL in the message payload
  • Should work for images, PDFs, and other common file types

Requirements

  • Likely needs the files:read OAuth scope added to the Slack app
  • Slack's files.info API can provide download URLs
  • Bot tokens can access files shared in conversations the bot is a member of

🐾 Filed by Kernel Bottie

extent analysis

TL;DR

Adding the files:read OAuth scope to the Slack app and utilizing Slack's files.info API may enable the agent to access and download shared file content.

Guidance

  • Verify that the Slack app has the necessary permissions by checking the OAuth scopes and adding files:read if it's missing.
  • Use the files.info API to retrieve download URLs for shared files, which can then be used by the agent to access the file content.
  • Ensure the bot token has access to the conversations where files are being shared, as this is a requirement for accessing file content.
  • Consider modifying the message tool to support a download-file action or automatically include file content as base64/URL in the message payload.

Example

No explicit code example is provided due to the lack of specific implementation details, but the solution would involve integrating the files.info API and handling the download URLs accordingly.

Notes

The exact implementation may vary depending on the specific Slack API version and the programming language used. It's essential to consult the official Slack API documentation for the most up-to-date information on using the files.info API and handling file downloads.

Recommendation

Apply a workaround by adding the files:read OAuth scope and utilizing the files.info API, as this approach directly addresses the identified limitation in the current implementation.

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