openclaw - 💡(How to fix) Fix Telegram main session stops responding every 3-7 days (requires gateway restart) [1 participants]

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openclaw/openclaw#61470Fetched 2026-04-08 02:58:19
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Error Message

  • No error messages visible in logs or status output

Root Cause

Hypothesis: Main session enters a state where it receives messages but fails to generate/send replies. The receive path appears functional (no connection errors), but the response generation or send path is blocked. /reset command is likely not being processed because the session is stuck in a non-responsive state.

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Issue: Telegram main session stops responding (requires gateway restart)

Frequency: ~Every 3-7 days since mid-March 2026

Symptoms:

  • Telegram session (agent:main:main) stops responding to user messages
  • Session shows as active in openclaw status with normal context usage (typically 4-7%)
  • /reset command on Telegram does not resolve the issue
  • Only full gateway restart (openclaw gateway restart) brings it back
  • No error messages visible in logs or status output
  • Telegram probe shows "OK" even when session is unresponsive

Occurrences:

  1. March 17, 2026 (~20:54 UTC)
  2. March 24, 2026 (~03:07 UTC)
  3. March 31, 2026 (~13:20 UTC)
  4. April 3, 2026 (~14:34 UTC)
  5. April 5, 2026 (~18:36 UTC)

Environment:

  • OpenClaw version: 2026.3.13 (as of Mar 16 upgrade)
  • Model: claude-opus-4-6 (primary), fallback to claude-sonnet-4-5, claude-haiku-4-5
  • Platform: Linux 6.8.0-100-generic (x64), node 22.22.0
  • Session type: Telegram direct chat (agent:main:main)

Diagnostics attempted:

  • openclaw status --deep shows Telegram probe OK
  • Main session context typically at 4-7% (not hitting limits)
  • No visible sub-agent hangs at time of freeze
  • Gateway process running normally (no crashes)

Hypothesis: Main session enters a state where it receives messages but fails to generate/send replies. The receive path appears functional (no connection errors), but the response generation or send path is blocked. /reset command is likely not being processed because the session is stuck in a non-responsive state.

Impact: User must escalate to Discord to request manual gateway restart, creating UX friction and breaking primary communication channel.

Requested:

  • Debug logging for main session message handling
  • Session state inspection when unresponsive
  • Automatic recovery mechanism (detect silent sessions and auto-restart?)
  • Better visibility into why /reset doesn't work when session is hung

extent analysis

TL;DR

Enable debug logging for the main session message handling to gather more information on the issue and consider implementing an automatic recovery mechanism to detect and restart silent sessions.

Guidance

  • Enable debug logging for the main session message handling using openclaw commands to gather more information on the issue and identify potential bottlenecks or errors.
  • Inspect the session state when it becomes unresponsive to understand the cause of the hang and why the /reset command is not working.
  • Consider implementing an automatic recovery mechanism that detects silent sessions and auto-restarts them to minimize UX friction and downtime.
  • Review the openclaw status --deep output to ensure that there are no other underlying issues or errors that may be contributing to the problem.

Example

No code snippet is provided as the issue does not contain sufficient information to create a specific example.

Notes

The root cause of the issue is still unknown, and more debugging and logging are required to identify the problem. The suggested steps are aimed at gathering more information and implementing a temporary workaround to minimize the impact of the issue.

Recommendation

Apply workaround: Implement an automatic recovery mechanism to detect and restart silent sessions. This will help minimize UX friction and downtime until the root cause of the issue is identified and fixed.

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openclaw - 💡(How to fix) Fix Telegram main session stops responding every 3-7 days (requires gateway restart) [1 participants]