openclaw - 💡(How to fix) Fix Telegram Responses Generated But Not Delivered - Silent Message Loss [1 participants]

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openclaw/openclaw#61748Fetched 2026-04-08 02:55:01
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Error Message

Assistant responses are generated successfully (visible in session logs) but fail to reach Telegram users. The issue is intermittent - some messages deliver successfully, others vanish without error. Users must re-ping to get responses.

  • No error surfaced to user or in logs
  1. Error handling in delivery pipeline (swallowing exceptions?)

Fix Action

Fix / Workaround

Log analysis shows:

{"subsystem":"telegram/network"} 
"fetch fallback: enabling sticky IPv4-only dispatcher (codes=ETIMEDOUT,ENETUNREACH)"

Workaround:

  • User re-pings when no response received
  • Gateway restart occasionally helps (clears stuck state?)

Code Example

curl "https://api.telegram.org/bot<TOKEN>/getMe"
# Returns: {"ok":true,"result":{...}}

curl "https://api.telegram.org/bot<TOKEN>/sendMessage?chat_id=<CHAT_ID>&text=test"
# Returns: {"ok":true,"result":{...}}
# Message delivered successfully

---

openclaw gateway status
# RPC probe: ok
# State: active

---

{"subsystem":"telegram/network"} 
"fetch fallback: enabling sticky IPv4-only dispatcher (codes=ETIMEDOUT,ENETUNREACH)"

---

{
  "type":"message",
  "id":"<MESSAGE_ID>",
  "timestamp":"2026-04-06T07:21:07.139Z",
  "message":{
    "role":"assistant",
    "content":[{"type":"toolCall","name":"browser",...}]
  }
}

---

# Expected (for successful messages):
{"subsystem":"gateway/channels/telegram"} "telegram sendMessage ok chat=<CHAT_ID> message=<MSG_ID>"

# Actual (for failed messages):
# Nothing - complete silence
RAW_BUFFERClick to expand / collapse

title: Telegram Responses Generated But Not Delivered - Silent Message Loss labels: bug, telegram, channel-plugin, high-priority

Bug Report: Telegram Responses Generated But Not Delivered - Silent Message Loss

Severity: High - Intermittent message loss in production

Description: Assistant responses are generated successfully (visible in session logs) but fail to reach Telegram users. The issue is intermittent - some messages deliver successfully, others vanish without error. Users must re-ping to get responses.

Symptoms:

  • Assistant responses appear in session history but not delivered to Telegram
  • No corresponding telegram sendMessage ok log entries for failed messages
  • No error surfaced to user or in logs
  • Bot API is reachable (direct curl tests succeed)
  • Intermittent - estimated 30-50% message loss rate
  • User must send follow-up message to trigger delivery

Environment:

  • OpenClaw version: 2026.4.2
  • Node: 22.22.2
  • OS: Linux 6.17.0-20-generic
  • Channel: Telegram (bundled plugin)
  • Gateway: Local loopback (127.0.0.1:18789)

What We Tested:

Bot API reachable:

curl "https://api.telegram.org/bot<TOKEN>/getMe"
# Returns: {"ok":true,"result":{...}}

curl "https://api.telegram.org/bot<TOKEN>/sendMessage?chat_id=<CHAT_ID>&text=test"
# Returns: {"ok":true,"result":{...}}
# Message delivered successfully

Gateway running:

openclaw gateway status
# RPC probe: ok
# State: active

Session config correct:

  • deliveryContext.channel: "telegram"
  • deliveryContext.to: "telegram:<CHAT_ID>"
  • lastChannel: "telegram"

Log analysis shows:

{"subsystem":"telegram/network"} 
"fetch fallback: enabling sticky IPv4-only dispatcher (codes=ETIMEDOUT,ENETUNREACH)"

But this appears to be a red herring - direct API calls work fine.

Session Log Evidence:

Message generated (from sessions/*.jsonl):

{
  "type":"message",
  "id":"<MESSAGE_ID>",
  "timestamp":"2026-04-06T07:21:07.139Z",
  "message":{
    "role":"assistant",
    "content":[{"type":"toolCall","name":"browser",...}]
  }
}

But no delivery log entry:

# Expected (for successful messages):
{"subsystem":"gateway/channels/telegram"} "telegram sendMessage ok chat=<CHAT_ID> message=<MSG_ID>"

# Actual (for failed messages):
# Nothing - complete silence

Hypothesis: Message delivery queue/pipeline has a race condition or silent failure mode. Responses are generated but the handoff to Telegram channel plugin fails without logging or retry.

Impact:

  • Users lose confidence in assistant reliability
  • No way to know if message was sent
  • Requires manual re-ping (poor UX)
  • No visibility into failure rate

Suggested Debug Areas:

  1. Message queue between agent turn completion and channel delivery
  2. Telegram channel plugin delivery logic
  3. Error handling in delivery pipeline (swallowing exceptions?)
  4. Concurrent delivery attempts (race conditions?)
  5. Memory pressure causing dropped messages?

Reproduction: Intermittent - appears random. No specific trigger identified. Occurs across multiple conversation turns.

Workaround:

  • User re-pings when no response received
  • Gateway restart occasionally helps (clears stuck state?)

extent analysis

TL;DR

Investigate and fix the silent failure in the message delivery pipeline, potentially related to the Telegram channel plugin or error handling, to prevent intermittent message loss.

Guidance

  • Review the Telegram channel plugin delivery logic to ensure it properly handles and logs all messages, including potential exceptions or errors that might be swallowed.
  • Inspect the message queue between agent turn completion and channel delivery for any signs of race conditions or silent failures that could cause messages to be dropped.
  • Implement additional logging in the delivery pipeline to gain visibility into the failure rate and identify patterns or triggers for the intermittent message loss.
  • Consider adding retry mechanisms for message delivery to handle temporary failures and improve overall reliability.

Example

No specific code snippet can be provided without modifying the existing codebase, but an example of improved logging in the delivery pipeline might look like:

// Log message delivery attempts and outcomes
{"subsystem":"gateway/channels/telegram", "event":"delivery_attempt", "chat_id":"<CHAT_ID>", "message_id":"<MSG_ID>"}
{"subsystem":"gateway/channels/telegram", "event":"delivery_success", "chat_id":"<CHAT_ID>", "message_id":"<MSG_ID>"}
{"subsystem":"gateway/channels/telegram", "event":"delivery_failure", "chat_id":"<CHAT_ID>", "message_id":"<MSG_ID>", "error":"<ERROR_MESSAGE>"}

Notes

The root cause of the issue is still uncertain and may require further investigation and debugging to identify. The suggested debug areas and potential fixes are based on the provided information and may not be exhaustive.

Recommendation

Apply a workaround by implementing additional logging and retry mechanisms in the delivery pipeline to improve visibility and reliability, while continuing to investigate the root cause of the silent message loss.

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