dify - 💡(How to fix) Fix The process has finished running, but I can't view the chat logs; it keeps showing "loading". [4 comments, 2 participants]

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langgenius/dify#34912Fetched 2026-04-11 06:31:55
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Dify version

1.13.3

Cloud or Self Hosted

Self Hosted (Docker)

Steps to reproduce

<img width="470" height="836" alt="Image" src="https://github.com/user-attachments/assets/4fba6316-37b0-4219-a39f-e90e4dd734c8" /> <img width="443" height="746" alt="Image" src="https://github.com/user-attachments/assets/25da707c-fa57-4ada-8b48-281e9e652bf8" />

The process has ended, but I can't see the conversation log; it keeps showing "loading."

✔️ Expected Behavior

Should normally display specific input and output

❌ Actual Behavior

No response

extent analysis

TL;DR

  • Check the Docker container logs for any errors that may be preventing the conversation log from loading.

Guidance

  • Verify that the Docker container is running correctly and that there are no issues with the network connection.
  • Check the browser console for any JavaScript errors that may be related to the "loading" issue.
  • Try to reproduce the issue with a different input to see if the problem is specific to a particular conversation or input.
  • Review the Dify version 1.13.3 release notes to see if there are any known issues related to conversation logging.

Example

No code snippet is provided as there is no clear indication of a specific code-related issue.

Notes

The issue may be related to a specific configuration or setup of the Self-Hosted Dify instance, and more information about the environment and setup may be needed to provide a more accurate solution.

Recommendation

  • Apply workaround: Check the Docker container logs and browser console for errors, and try to reproduce the issue with a different input to gather more information about the problem. This is recommended because the issue seems to be related to a specific instance or setup, and a workaround may help to identify the root cause of the problem.

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