codex - 💡(How to fix) Fix Unable to login Codex App with Chatgpt account [1 comments, 2 participants]

Official PRs (…)
ON THIS PAGE

Recommended Tools

×6

Utilities matched from this issue’s tags and category — try them while you read without losing context.

GitHub issue graph ai analysis

Paste a GitHub issue URL. We fetch that issue, discover linked issues from bodies/comments/timeline, collect linked pull requests, and produce a structured English report.

The report is written in English Markdown for sharing and archival.

Helpful · Quick feedback

Loading…
GitHub stats
openai/codex#17833Fetched 2026-04-15 06:27:26
View on GitHub
Comments
1
Participants
2
Timeline
7
Reactions
0
Timeline (top)
labeled ×3closed ×1commented ×1renamed ×1

Error Message

Unable to login Codex. Getting following Error - An error occurred during authentication (codex_cli_workspace_disabled). Please try again. You can contact us through our help center at help.openai.com if you keep seeing this error. (Please include the request ID fe788ae2-dfb3-4fb3-a8c0-3f51c1a3d427 in your email.) 4. You will see the error

RAW_BUFFERClick to expand / collapse

What version of the Codex App are you using (From “About Codex” dialog)?

26.409.1734.0

What subscription do you have?

Enterprise

What platform is your computer?

Microsoft Windows NT 10.0.26200.0 x64

What issue are you seeing?

Unable to login Codex. Getting following Error - An error occurred during authentication (codex_cli_workspace_disabled). Please try again. You can contact us through our help center at help.openai.com if you keep seeing this error. (Please include the request ID fe788ae2-dfb3-4fb3-a8c0-3f51c1a3d427 in your email.)

What steps can reproduce the bug?

  1. Click on Codex App to start.
  2. Use ChatGpt account
  3. Enter user Id
  4. You will see the error

What is the expected behavior?

App should start with Chatgpt Login Id.

Additional information

No response

extent analysis

TL;DR

The error "codex_cli_workspace_disabled" suggests that the issue might be related to the workspace configuration or authentication, and contacting support with the provided request ID may help resolve the issue.

Guidance

  • The error message indicates a specific error code "codex_cli_workspace_disabled", which may be related to the workspace or authentication settings.
  • Try to verify if the ChatGPT account and user ID are correctly configured and valid.
  • Contacting the support team through the provided help center link with the request ID fe788ae2-dfb3-4fb3-a8c0-3f51c1a3d427 may provide more insight into the issue.
  • Check if there are any known issues or updates related to the Codex App version 26.409.1734.0 that may be causing the authentication error.

Notes

The issue seems to be specific to the user's account or workspace configuration, and without more information, it's difficult to provide a more detailed solution.

Recommendation

Apply workaround: Contact the support team for further assistance, as they may be able to provide more specific guidance or resolve the issue directly.

Vote matrix · Quick signals

Works
Did the solution work? Tap to confirm.
Easy Fix
Was it a quick fix?
Time Saver
Did it save you time?
Blocking
Was it severely blocking?
Common Issue
Are others likely hitting this too?
Flaky / Intermittent
Is it intermittent?
Verified / Reproducible
Can you reproduce it reliably?
Loading…

Still need to ship something?

×6

Another batch ranked right after the header list — different links, same matching logic.

Back to top recommendations

TRENDING