codex - 💡(How to fix) Fix Unable to Open Codex [1 comments, 1 participants]

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openai/codex#19850Fetched 2026-04-28 06:36:03
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What version of the Codex App are you using (From “About Codex” dialog)?

Version 26.422.30944 (2080)

What subscription do you have?

Plus

What platform is your computer?

Mac

What issue are you seeing?

Hung here. Tried uninstalling, deleting and reinstalling but no ability to login.

<img width="1708" height="1068" alt="Image" src="https://github.com/user-attachments/assets/b261ee8e-09eb-4ac9-b3e1-fae104e8e588" />

What steps can reproduce the bug?

Opening the app ends in the same place every time.

What is the expected behavior?

No response

Additional information

No response

extent analysis

TL;DR

The issue may be resolved by checking the login credentials or network connectivity, as the error occurs consistently after uninstalling and reinstalling the app.

Guidance

  • Verify that the login credentials are correct and try resetting the password if necessary.
  • Check the network connectivity and ensure that the system has a stable internet connection.
  • Try clearing any cached data or cookies related to the Codex App before reinstalling.
  • If the issue persists, consider reaching out to the Codex support team for further assistance.

Notes

The provided information does not include specific error messages or detailed system logs, which could help in identifying the root cause of the issue.

Recommendation

Apply workaround: Try resetting the password and checking network connectivity, as these are common causes of login issues and can be easily verified.

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