ollama - 💡(How to fix) Fix Unable to Sign In to Ollama Cloud – Cloudflare Verification Loop [1 participants]

Fix Plan

The issue seems to be related to Cloudflare's verification loop. To resolve this, we can try a few potential solutions:

• Clear browser cookies and cache: This can help remove any stored verification tokens that might be causing the loop.
• Disable browser extensions: Some extensions might be interfering with the verification process.
• Try a different DNS resolver: Cloudflare's verification might be blocked by the current DNS resolver.

Here are the steps to try:

1. Clear browser cookies and cache:
   • Brave: brave://settings/cookies
   • Cromite/Chromium: chrome://settings/cookies
2. Disable browser extensions:
   • Brave: brave://extensions/
   • Cromite/Chromium: chrome://extensions/
3. Try a different DNS resolver:
   • Use a public DNS service like Google Public DNS (8.8.8.8) or Cloudflare DNS (1.1.1.1)

Example code to clear cookies using JavaScript:

// Clear cookies for a specific domain
function clearCookies(domain) {
  document.cookie = `cookie-name=; expires=Thu, 01 Jan 1970 00:00:00 UTC; path=/; domain=${domain}`;
}

// Clear cookies for the Ollama Cloud domain
clearCookies('ollama.cloud');

Note: This code should be run in the browser console or as part of a userscript.

Verification

To verify that the fix worked, try signing in to your Ollama Cloud account again after attempting the above steps. If you're still experiencing issues, you may want to try contacting Cloudflare support directly or reaching out to Ollama Cloud's support team for further assistance.

Extra Tips

• Make sure your browser and operating system are up to date, as newer versions may include fixes for similar issues.
• If you're using a VPN or proxy, try disabling it to see if it's interfering with the verification process.