codex - 💡(How to fix) Fix Upgraded to PRO but "You’re out of Codex messages" [2 comments, 3 participants]

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openai/codex#18357Fetched 2026-04-18 05:55:19
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Fix Action

Fix / Workaround

I would at least expect, that the app doesn't show a misleading prompt "Upgrade to PRO to..." and properly inform the user, that an upgrade will not necessarily allow immediate use of codex and there may be a delay of multiple days.

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What version of the Codex App are you using (From “About Codex” dialog)?

Version 26.415.30602 (1773)

What subscription do you have?

PRO (5x)

What platform is your computer?

Darwin 25.4.0 arm64 arm

What issue are you seeing?

Just upgraded to the 5x PRO plan but Codex app says "You’re out of Codex messages" and reset will happen in 5 days. I've just paid 100 € and can't use the product!? Signed out/in multiple times. Opened/Closed app multiple times too. Rebooted. Nothing works. I had the 20x PRO plan before (until Wednesday) and about 70% remaining limit. This doesn't make sense at all.

What steps can reproduce the bug?

Buy 5x PRO account and try to use the app, when you had a 20x PRO account before with a remaining limit of 70%.

What is the expected behavior?

I would at least expect, that the app doesn't show a misleading prompt "Upgrade to PRO to..." and properly inform the user, that an upgrade will not necessarily allow immediate use of codex and there may be a delay of multiple days.

Additional information

No response

extent analysis

TL;DR

The issue might be resolved by waiting for the reset period to complete, as the app's message limit is not immediately updated after a plan upgrade.

Guidance

  • The user has recently upgraded from a 20x PRO plan to a 5x PRO plan, which may have caused a delay in updating the message limit.
  • The app's message "You're out of Codex messages" and the reset timer suggest that the limit is still being calculated based on the previous plan.
  • To verify, the user can try checking the app again after the reset period (5 days) to see if the message limit is updated.
  • The user may want to contact support to confirm if there are any issues with the plan upgrade or message limit calculation.

Notes

The issue seems to be related to the plan upgrade process and the app's handling of message limits. However, without more information about the app's internal logic, it's difficult to provide a more specific solution.

Recommendation

Apply workaround: Wait for the reset period to complete (5 days) to see if the message limit is updated, as the app's behavior suggests that the limit is not immediately updated after a plan upgrade.

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codex - 💡(How to fix) Fix Upgraded to PRO but "You’re out of Codex messages" [2 comments, 3 participants]