codex - 💡(How to fix) Fix Usage popup even after adding credits [1 comments, 2 participants]

Official PRs (…)
ON THIS PAGE

Recommended Tools

×6

Utilities matched from this issue’s tags and category — try them while you read without losing context.

GitHub issue graph ai analysis

Paste a GitHub issue URL. We fetch that issue, discover linked issues from bodies/comments/timeline, collect linked pull requests, and produce a structured English report.

The report is written in English Markdown for sharing and archival.

Helpful · Quick feedback

Loading…
GitHub stats
openai/codex#21240Fetched 2026-05-06 06:24:23
View on GitHub
Comments
1
Participants
2
Timeline
4
Reactions
0
Timeline (top)
labeled ×3commented ×1
RAW_BUFFERClick to expand / collapse

What version of the Codex App are you using (From “About Codex” dialog)?

Version 26.429.61741 (2429)

What subscription do you have?

Plus

What platform is your computer?

Darwin 25.4.0 arm64 arm

What issue are you seeing?

I purchased Codex credits, restarted the app, still the codex app/vscode plugin show me this popup that take up screen space.

I have plenty of credits remaining even though I'm out of weekly usage.

<img width="853" height="257" alt="Image" src="https://github.com/user-attachments/assets/dce049c9-0ec3-40b6-8fc4-c74fe55b58e5" />

What steps can reproduce the bug?

Try 0 weekly usage left but credits in the account.

What is the expected behavior?

No popup/notice.

Additional information

No response

extent analysis

TL;DR

The issue might be resolved by waiting for the weekly usage reset or by contacting support to clarify the usage tracking mechanism.

Guidance

  • Verify that the weekly usage reset time is correctly understood, as the popup might be triggered by a timing issue rather than an actual credit shortage.
  • Check the Codex App's documentation or support resources to see if there's a known issue with the weekly usage tracking or credit system.
  • If the issue persists, consider reaching out to Codex support for further assistance, as they may be able to provide more insight into the usage tracking mechanism or offer a workaround.
  • Test the behavior after the weekly usage reset to confirm if the popup disappears as expected.

Notes

The provided information does not include technical details about the Codex App's internal workings, so the suggestions are based on the user's description of the issue.

Recommendation

Apply workaround: Contact Codex support for clarification on the usage tracking mechanism, as the issue might be related to a specific implementation detail or a known bug.

Vote matrix · Quick signals

Works
Did the solution work? Tap to confirm.
Easy Fix
Was it a quick fix?
Time Saver
Did it save you time?
Blocking
Was it severely blocking?
Common Issue
Are others likely hitting this too?
Flaky / Intermittent
Is it intermittent?
Verified / Reproducible
Can you reproduce it reliably?
Loading…

Still need to ship something?

×6

Another batch ranked right after the header list — different links, same matching logic.

Back to top recommendations

TRENDING

codex - 💡(How to fix) Fix Usage popup even after adding credits [1 comments, 2 participants]