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openclaw - 💡(How to fix) Fix WebChat: Gmail channel shows "Unsupported type: . Use Raw mode" and account status always shows Not Running [1 participants]

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openclaw/openclaw#60453•Fetched 2026-04-08 02:51:00
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Error Message

The WebChat admin panel shows a red error box under the Gmail channel section: 3. Observe error displayed for all configured accounts

  • Gmail config should render in GUI mode or at minimum show a clear "use Raw mode" toggle without an error style

Code Example

Unsupported type: . Use Raw mode.

---

[openclaw-gmail] [gmail] Account sabo@stotrideset7.com started
[openclaw-gmail] Starting monitor for sabo@stotrideset7.com
RAW_BUFFERClick to expand / collapse

Bug Report

Issue 1: "Unsupported type: . Use Raw mode" in Gmail channel config UI

The WebChat admin panel shows a red error box under the Gmail channel section:

Unsupported type: . Use Raw mode.

This appears to be a UI rendering issue — the config schema for channels.openclaw-gmail cannot be rendered in the standard GUI mode. The channel itself works correctly (logs confirm accounts start and poll), but the UI is broken and misleading.

Steps to reproduce:

  1. Open WebChat admin panel
  2. Navigate to Gmail channel settings
  3. Observe error displayed for all configured accounts

Issue 2: Gmail account status always shows "Not Running" / "Not Configured"

All three configured Gmail accounts ([email protected], [email protected], [email protected]) show as Not Running, Not Configured in the WebChat UI, even though gateway logs confirm the accounts start successfully:

[openclaw-gmail] [gmail] Account [email protected] started
[openclaw-gmail] Starting monitor for [email protected]

Incoming mail is processed correctly — the accounts ARE running. The UI status does not reflect actual channel state.

Impact: Dashboard cannot be trusted for channel health monitoring. Admins have no way to visually confirm Gmail channel status without reading raw logs.

Environment

  • OpenClaw version: 2026.4.2
  • OS: macOS 26.3.1 (arm64)
  • Gmail accounts: 3 configured with backend: api
  • channels.openclaw-gmail.enabled: true

Expected behavior

  • Gmail config should render in GUI mode or at minimum show a clear "use Raw mode" toggle without an error style
  • Account status should reflect actual running state from the channel manager

extent analysis

TL;DR

The issue can be mitigated by using Raw mode for Gmail channel configuration, and the account status discrepancy may be resolved by updating the channel manager's status reporting mechanism.

Guidance

  • Verify that the channels.openclaw-gmail config schema is correctly defined and compatible with the current OpenClaw version.
  • Check the gateway logs to confirm that the Gmail accounts are indeed running and processing incoming mail correctly.
  • Consider using Raw mode for Gmail channel configuration to avoid the UI rendering issue.
  • Investigate the channel manager's status reporting mechanism to determine why it is not accurately reflecting the running state of the Gmail accounts.

Example

No specific code snippet is provided, as the issue is more related to configuration and UI rendering.

Notes

The issue seems to be specific to the OpenClaw version 2026.4.2 and the Gmail channel configuration. The fact that the accounts are running correctly but the UI is not reflecting the correct status suggests a potential issue with the channel manager's status reporting mechanism.

Recommendation

Apply workaround: Use Raw mode for Gmail channel configuration until a fix is available for the UI rendering issue.

FAIL-SAFE

Given the provided information, it is safe to suggest using Raw mode as a temporary workaround. However, further investigation is needed to determine the root cause of the issue and to develop a permanent fix.

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FAQ

Expected behavior

  • Gmail config should render in GUI mode or at minimum show a clear "use Raw mode" toggle without an error style
  • Account status should reflect actual running state from the channel manager
#api#orchestration issue#cache issue#memory leak#API versioning

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