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openclaw - 💡(How to fix) Fix WhatsApp channel fails to load after gateway restart in 2026.3.22 [1 participants]

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openclaw/openclaw#53767•Fetched 2026-04-08 01:23:37
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justinbao19justinbao19
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justinbao19justinbao19

Fix Action

Workaround

Updating to 2026.3.23-1 resolved the issue.

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Problem

After upgrading to OpenClaw 2026.3.22, the WhatsApp channel stopped loading after gateway restarts. The channel was configured and had valid credentials, but simply did not start.

Symptoms

  • Gateway logs showed only Telegram starting, no WhatsApp initialization
  • openclaw channels list did not show WhatsApp
  • openclaw channels login --channel whatsapp returned Unsupported channel: whatsapp
  • Config was correct: channels.whatsapp.enabled: true
  • Credentials existed in ~/.openclaw/credentials/whatsapp/default/

Timeline

  • 2026-03-23 22:10: Last successful WhatsApp connection on 2026.3.22
  • 2026-03-24 09:11: Gateway restart, WhatsApp failed to load
  • 2026-03-24 09:27: Updated to 2026.3.23-1, WhatsApp restored

Workaround

Updating to 2026.3.23-1 resolved the issue.

Environment

  • OpenClaw: 2026.3.22 (broken) → 2026.3.23-1 (fixed)
  • OS: macOS 26.4 (arm64)

Notes

There was also a stale config warning about plugins.entries.whatsapp, but removing that entry did not fix the issue - only the version update helped.

extent analysis

Fix Plan

To resolve the WhatsApp channel loading issue after a gateway restart, update OpenClaw to version 2026.3.23-1 or later.

Steps to Update

  • Stop the OpenClaw gateway
  • Update OpenClaw using the package manager or by downloading the latest version from the official repository
  • Start the OpenClaw gateway

Example Update Command

# Update OpenClaw using the package manager (e.g., Homebrew on macOS)
brew upgrade openclaw

# Alternatively, download and install the latest version manually
curl -LO https://example.com/openclaw-2026.3.23-1.pkg
installer -pkg openclaw-2026.3.23-1.pkg -target /

Verification

After updating, verify that the WhatsApp channel is loaded by checking the gateway logs for WhatsApp initialization and running openclaw channels list to ensure WhatsApp is listed.

Extra Tips

  • Regularly check for updates to ensure you have the latest features and bug fixes.
  • If issues persist, try removing the stale config entry plugins.entries.whatsapp and restarting the gateway.

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