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claude-code - 💡(How to fix) Fix [BUG] Claude Code input completely disabled with & Out of extra usage & error despite remaining usage limits [1 comments, 2 participants]

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anthropics/claude-code#55516•Fetched 2026-05-03 04:51:21
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Error Message

Claude Code input field is completely disabled and unusable, showing "Out of extra usage" error message despite having remaining usage on Max plan.

  • Error persists even after disabling extra usage

Error Messages/Logs

Claude Code input field is completely disabled and unusable, showing "Out of extra usage" error message despite having remaining usage on Max plan.

  • Error persists even after disabling extra usage
RAW_BUFFERClick to expand / collapse

Preflight Checklist

  • I have searched existing issues and this hasn't been reported yet
  • This is a single bug report (please file separate reports for different bugs)
  • I am using the latest version of Claude Code

What's Wrong?

Claude Code input field is completely disabled and unusable, showing "Out of extra usage" error message despite having remaining usage on Max plan.

Current Usage:

  • 5-hour limit: 22% used
  • Weekly limit: 78% used
  • Extra usage: Disabled in Settings > Usage

Problem:

  • Input box in Claude Code is completely disabled - cannot type or send any commands
  • Error persists even after disabling extra usage
  • Issue is recurring - happens repeatedly when approaching usage limits
  • Cannot run /doctor, /bug, or any other commands due to disabled input

Steps Attempted:

  • Disabled extra usage in settings
  • Cleared browser cache and cookies
  • Tried desktop app
  • Waited for usage resets
  • Attempted to switch models (impossible due to disabled input)
  • Uninstalled and reinstalled Claude Code

Impact: Blocking all work in Claude Code - cannot continue client projects

Environment:

  • Plan: Claude Max
  • Desktop app version: latest version
  • Operating system: Windows

What Should Happen?

Claude code should work until all usage ends

Error Messages/Logs

Steps to Reproduce

Claude Code input field is completely disabled and unusable, showing "Out of extra usage" error message despite having remaining usage on Max plan.

Current Usage:

  • 5-hour limit: 22% used
  • Weekly limit: 78% used
  • Extra usage: Disabled in Settings > Usage

Problem:

  • Input box in Claude Code is completely disabled - cannot type or send any commands
  • Error persists even after disabling extra usage
  • Issue is recurring - happens repeatedly when approaching usage limits
  • Cannot run /doctor, /bug, or any other commands due to disabled input

Steps Attempted:

  • Disabled extra usage in settings
  • Cleared browser cache and cookies
  • Tried desktop app
  • Waited for usage resets
  • Attempted to switch models (impossible due to disabled input)
  • Uninstalled and reinstalled Claude Code

Impact: Blocking all work in Claude Code - cannot continue client projects

Environment:

  • Plan: Claude Max
  • Desktop app version: latest version
  • Operating system: Windows

Claude Model

Not sure / Multiple models

Is this a regression?

Yes, this worked in a previous version

Last Working Version

No response

Claude Code Version

Latest Version

Platform

Anthropic API

Operating System

Windows

Terminal/Shell

Windows Terminal

Additional Information

No response

extent analysis

TL;DR

The issue might be resolved by re-enabling extra usage in settings or waiting for the usage limits to reset, as the "Out of extra usage" error message is inconsistent with the reported remaining usage.

Guidance

  • Verify that the usage limits are correctly displayed and that the "Out of extra usage" error message is not a caching issue by checking the usage limits in a different browser or after clearing the cache.
  • Try re-enabling extra usage in settings to see if it resolves the issue, as disabling it does not seem to have an effect.
  • Check if the issue persists when using a different model, if possible, to determine if the problem is model-specific.
  • Consider reaching out to support or the development team to investigate the inconsistency between the reported usage and the error message.

Notes

The issue seems to be related to the usage limits and the "Out of extra usage" error message, but the reported usage percentages do not match the error message. More information about the usage limits and how they are calculated might be necessary to resolve the issue.

Recommendation

Apply workaround: Re-enable extra usage in settings and monitor the usage limits to see if the issue resolves itself. This might help to identify if the problem is related to the usage limits or the error message.

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claude-code - 💡(How to fix) Fix [BUG] Claude Code input completely disabled with & Out of extra usage & error despite remaining usage limits [1 comments, 2 participants]