claude-code - 💡(How to fix) Fix [BUG] Claude code usage shows no usage while constant high usage [2 comments, 2 participants]

Error Messages/Logs

TL;DR

The issue might be resolved by checking the data synchronization between the local Claude Code installation and the web dashboard, ensuring that usage data is being correctly sent and updated.

Guidance

• Verify that the Claude Code version (2.1.116) is correctly configured to send usage data to the Anthropics API, as the dashboard relies on this data to display usage statistics.
• Check the network connection and API connectivity to ensure that there are no issues preventing the data from being transmitted.
• Review the dashboard settings to confirm that the usage statistics are enabled and set to display the correct time frame, as the data might be filtered or not visible due to the selected time range.
• Consider reaching out to the support team or checking the official documentation for any specific requirements or troubleshooting steps related to data synchronization and usage reporting.

Notes

The provided information does not include any error messages or logs, which could help in identifying the root cause of the issue. Additionally, the user is unsure about the last working version and the regression status, which might indicate a need for further investigation or support from the development team.

Recommendation

Apply workaround: Check the data synchronization and dashboard settings to ensure correct usage reporting, as this is a non-invasive step that can help identify or resolve the issue without modifying the installation or configuration.