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claude-code - 💡(How to fix) Fix [BUG] Claude performed a silent gift on my account without asking for my permission or confirmation. [1 participants]

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anthropics/claude-code#46916•Fetched 2026-04-12 13:29:46
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Error Message

Error Messages/Logs

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Preflight Checklist

  • I have searched existing issues and this hasn't been reported yet
  • This is a single bug report (please file separate reports for different bugs)
  • I am using the latest version of Claude Code

What's Wrong?

So something really weird just happened to me with Claude. It somehow executed a “gift” on my own account automatically, and I never approved or triggered anything like that. I didn’t get any confirmation prompt or warning beforehand.

The problem is that this action actually deducted money from my account. I only noticed after checking the transaction history, and it looks like the gift was processed silently. I definitely didn’t intend to send a gift or make any payment.

Has this happened to anyone else? I’m trying to understand how an automated action like this could go through without user confirmation.

What Should Happen?

I think I might need to contact the support team and request a refund.

Error Messages/Logs

Steps to Reproduce

None

Claude Model

None

Is this a regression?

I don't know

Last Working Version

No response

Claude Code Version

None

Platform

Anthropic API

Operating System

macOS

Terminal/Shell

Terminal.app (macOS)

Additional Information

No response

extent analysis

TL;DR

Contact the support team to report the unauthorized transaction and request a refund, as the issue seems to be related to an automated action without user confirmation.

Guidance

  • Review the transaction history to confirm the details of the unauthorized transaction.
  • Check the account settings and preferences to ensure that there are no unintended configurations that could have led to the automated action.
  • Reach out to the support team as soon as possible to report the issue and request assistance in resolving the matter.
  • Be prepared to provide detailed information about the incident, including the date and time it occurred, to help the support team investigate.

Notes

The exact cause of the issue is unclear, and without more information, it's difficult to provide a more specific solution. However, contacting the support team is a crucial step in resolving the issue and preventing similar incidents in the future.

Recommendation

Apply workaround: Contact the support team to report the issue and request a refund, as this is the most direct way to address the unauthorized transaction and prevent further issues.

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#api#optimization#mixed precision#training loop#device allocation

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