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claude-code - 💡(How to fix) Fix [BUG] Code tab SSH not responding on Windows 10 Home - messages sent but no response [1 participants]

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anthropics/claude-code#46748•Fetched 2026-04-12 13:34:05
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Error Messages/Logs

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Preflight Checklist

  • I have searched existing issues and this hasn't been reported yet
  • This is a single bug report (please file separate reports for different bugs)
  • I am using the latest version of Claude Code

What's Wrong?

Claude Desktop Code tab connects to remote server via SSH (connection shown in footer), but messages sent in the Code tab never receive any response. The UI shows the message but Claude never replies.

Claude Code works perfectly when used directly in terminal via SSH. Local Code tab (without SSH) also works fine.

Environment:

  • Claude Desktop: 1.1617.0 (8d6345) 2026-04-09
  • OS: Windows 10 Home
  • Remote server: Ubuntu 24.04
  • Node.js on server: v22.22.2
  • Claude Code on server: v2.1.101
  • claude auth status: loggedIn true, subscriptionType max
  • /doctor: all OK

Steps to reproduce:

  1. Set up SSH connection to remote server in Code tab settings
  2. Connect to server (connection establishes successfully)
  3. Send any message
  4. No response ever appears

Expected: Claude should respond to messages Actual: Messages are sent but no response appears

What Should Happen?

Claude should respond to messages sent in the Code tab when connected to a remote server via SSH, just as it does when used locally or via terminal.

Error Messages/Logs

Steps to Reproduce

  1. Open Claude Desktop on Windows 10 Home
  2. Go to Code tab
  3. Set up SSH connection to remote Ubuntu server (root@IP, port 22)
  4. Connection establishes successfully (shown in footer as "[email protected]: ~")
  5. Send any message (e.g. "create a file called test.txt")
  6. Message appears in chat but Claude never responds
  7. Tried both Opus 4.6 and Sonnet 4.6 - same result
  8. Claude Code works fine in terminal via SSH (ssh into server, run "claude")
  9. Local Code tab (without SSH) works fine

Claude Model

Opus

Is this a regression?

No, this never worked

Last Working Version

No response

Claude Code Version

2.1.101

Platform

Anthropic API

Operating System

Windows

Terminal/Shell

PowerShell

Additional Information

No response

extent analysis

TL;DR

The issue is likely related to the SSH connection in the Code tab, and verifying the SSH connection settings and server configuration may help resolve the problem.

Guidance

  • Verify that the SSH connection is properly established and that the server is configured to allow incoming connections on the specified port.
  • Check the server's firewall settings to ensure that they are not blocking the incoming connection.
  • Try using a different SSH port or configuring the SSH connection to use a different authentication method.
  • Test the SSH connection using a different tool or client to isolate the issue.

Example

No code snippet is provided as it is not clearly supported by the issue.

Notes

The issue may be specific to the Claude Desktop application or the SSH connection configuration, and further investigation is needed to determine the root cause.

Recommendation

Apply workaround: The user can try using a different SSH client or configuring the SSH connection to use a different authentication method to see if it resolves the issue. This is because the issue seems to be related to the SSH connection, and trying a different approach may help identify the problem.

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